Dynamic and results-driven Operations Manager with 10+ years of experience in restaurant management, known for exceptional organizational skills, operational efficiency, and delivering superior customer experiences. Extensive wine knowledge, certified with WSET Level 3 with Merit. Proven track record of streamlining processes, managing budgets, leading teams, and curating wine selections.
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ServerEasy Wine BarCanada
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Operations ManagerGrassroots Restaurant Group Dec 2013 - PresentSaskatchewan, Canada- Managed operations for five renowned restaurants: Ayden Kitchen and Bar, Sticks and Stones, Little Grouse on the Prairie, Avenue Restaurant and Dojo Ramen, ensuring consistent execution of service standards across all locations.- Lead daily restaurant operations with exceptional organizational skills, managing a team of 20-30 employees for each restaurant and ensuring smooth operations across all departments.- Responsible for budget management, optimizing costs, and meeting financial targets while maintaining the integrity of service and guest satisfaction. - Create a premium wine selection that aligned with menu offerings.- Organize vendor relationships, negotiating contracts with suppliers and wine distributors, for maximum cost efficiency. - Deliver comprehensive training programs on wine knowledge and customer service, improving upselling and customer satisfaction. -
Sommelier/General ManagerAvenue Restaurant Aug 2021 - PresentRegina, Saskatchewan, Canada -
General ManagerDojo Ramen Aug 2021 - May 2023
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General ManagerAyden Kitchen And Bar Jun 2020 - Dec 2021Saskatoon, Saskatchewan, Canada -
Leasing AgentBlock1 Property Management Mar 2015 - Jun 2017Saskatoon, Sk- Successfully represented the company by leasing a residential property with 184 units, consistently exceeding leasing targets and maintaining top performance as the leading leasing agent.- Played a key role in increasing occupancy rates from 35% to 95% within one year by developing and executing marketing plans and analyzing market trends to determine competitive rental pricing.- Conducted personalized, high-impact property tours for potential tenants, showcasing show suites, vacant units, amenities, while effectively negotiating rental terms to close deals efficiently.- Provided exceptional customer service by responding promptly to emails and phone inquiries, offering flexible availability, and maintaining strong tenant relationships. - Manage all administrative aspects of the leasing process, including deposit collection, application verification, preparation of lease agreements, and maintaining timely communications with clients regarding approvals.
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Undergraduate Research AssistantThe Social Accuracy Lab At The University Of British Columbia 2009 - 2013Vancouver, Bc
Jiwan Choi Education Details
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Social Psychology
Frequently Asked Questions about Jiwan Choi
What company does Jiwan Choi work for?
Jiwan Choi works for Easy Wine Bar
What is Jiwan Choi's role at the current company?
Jiwan Choi's current role is Server.
What schools did Jiwan Choi attend?
Jiwan Choi attended The University Of British Columbia.
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Jiwan Choi
Seoul, South Korea -
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