Jackie Dao Email & Phone Number

Rancho Cucamonga, California, United States

United States

Aliso Viejo, California, United States

Aliso Viejo, California, United States

Aliso Viejo, Ca

Rancho Santa Margarita, Ca

• Developed ergonomic solutions for manufacturing processes with Solidworks, creating 3D models, assembly drawings, and part drawings• Prototyped solutions using 3D printed models resulting in a 50% increase in efficiency• Validated test methodologies using force gauges, pressure gauges, pin gauges, and other tools to ensure products met acceptable standards• Documented changes for processes using SAP’s Product Lifecycle Management (PLM) system

San Diego

• Defined, organized, and managed goals for a team of 4 people resulting in a haptic feedback robotic simulator to teach medical students how to perform a laryngoscopy• Utilized MATLAB to simulate the maximum forces for different robotic arm lengths to determine the optimal length and its range of motion• Designed and modeled custom rotary and universal joints for the robotic arms using Solidworks and 3D printers to provide 360 degrees (6 DOF) of movement for the robotic arms• Documented design progress and met milestones during project development using Gantt Charts• Won an award for the design presentation of the project which included a project report spanning 70 pages

University Of California, San Diego- Price Center

• Managed and improved upon the training program by reducing the number of training hours required through more efficient training procedures; new baristas trained 25% faster• Coordinated opening and closing tasks with other baristas to meet business schedule requirements• Improved customer experience by learning their preferences and responded quickly to requests in a demanding environment resulting in a 10% increase in sales and customer retention rates

San Diego

• Learned and used the Dewey Decimal System to ensure library materials met organizing needs• Memorized building and resource layout to ensure timely and accurate customer service