- Led graphic design efforts, creating assets for the website, promotional and social media posts, and in-store physical products during a major brand transition.- Manage @ogkicksuk social media on Instagram and TikTok, designing posts, stories, and shooting/editing reels, boosting engagement and followers.- Produce viral TikTok content, including challenge and buying videos, achieving 2M+ of views.- Spearhead influencer and artist collaborations, scouting talent and managing communication via Instagram DMs.- Utilise tools like Photoshop, Illustrator, Premiere Pro, Capcut, Canva, Notion, and InDesign for content creation and task organisation.Encourage team participation in content creation, fostering a fun and collaborative environment while aligning with the CEO’s branding vision.- Manage Instagram inbox, ensuring customer queries are addressed promptly to maintain loyalty and satisfaction.- Work closely with a small team, bringing fresh energy to the business during a significant brand shift, while ensuring the CEO's branding vision was respected. Encouraged staff involvement in content creation, making it a fun and engaging part of their day.

- Buy sneakers, vintage garments and accessories at sales, charity shops and online, style, clean and photograph items and list for sale on social marketplaces. - Negotiate item and shipping prices. - Fulfil orders worldwide, packing, shipping and collecting payment. Deal with any problems and ensure customers are satisfied. Achieved 100% five star feedback.

- Create digital content each week for the store’s Instagram page @size_bn1_brighton, contributing to followers from the Brighton store page increasing from 7k to 11.2k in just 6 months with almost 100% of currently produced content being reposted on the @sizeofficial main page with over 1 million followers.- Produce reels for @sizeofficial. Engagement on these posts are often higher than their studio-produced content, e.g. the highest performing reel was one of mine; it achieved 1.6M views with 25k likes. - Selected by Head Office to shoot content for @sizeofficial at the AOF x EA SPORTS - FIFA Kit launch in London, July 2022.- Shot reels content as part of the @sizeofficial social media team for the size? Sessions Festival, Manchester, Aug 2022 - gaining an understanding in event content creation.- Shot reel content for adidas’ ‘Beyond The Streets’ event at the Saatchi Gallery, London, Feb 2023.

- Recognised consistently as a top performer for Klarna Virtual Shopping, with one of the company’s highest UK sales conversion rates in 2022. - Selected as one of five staff nationally to be a size? Expert and featured in a studio-standard video promotion posted on the main company site.- Provide customers with a warm welcome, creating rapport offering exceptional customer service to ensure they have a comfortable and informative experience to secure repeat business. - Upsell products such as shoe care and clothing to maximise average spend per transaction.