James Marchetti Email & Phone Number

Pittsburgh, Pa

• Ensures PC security by diligently reviewing daily reports and swiftly eliminating viruses, malware, and spyware.• Evaluate the present IT infrastructure, strategize, and execute ongoing enhancements to optimize operational efficiency and bolster security measures.• Established routine phishing tests and training sessions utilizing KnowB4 software to enhance awareness and resilience against cyber threats.• Collaborate with our Managed Service Provider (MSP) to address network and server issues promptly and effectively, ensuring seamless operation.• Deployed comprehensive lifecycle management protocols for all computers within our environment, ensuring optimal performance and longevity.• Onboarding of new users into our EMR system Medent.• Facilitate seamless onboarding of new users into our EMR system, Medent. • Maintain close collaboration with Medent support to swiftly address any user issues as they arise.• Ensure seamless integration and maintenance of MEDENT interfaces with third-party entities such as PASIIS, HIE, laboratories, and hospitals to optimize data exchange and interoperability.

Pittsburgh, Pennsylvania, United States

Reporting directly to the Director of Finance, administer information technology (IT) infrastructure management (hardware and software assets), IT support, networking, and project management related to upgrades and integrations for an employee campus base of 60+.Assess current IT state; develop and implement continuous improvements to ensure operational efficiency and security.Directly partner with main vendor, managed service provider TechSoup, to plan third party service upgrades.Selected Accomplishments:Planned and executed a variety of cloud-based solution integrations such as MS Office365.Led move to get campus-wide wifi for public and private use, including service research, selection, setup, and configuration.Analyzed industry best practices and negotiated hardware leases including standard refresh plan to drive cost efficiency and optimize operations.Implemented new VPN capabilities and set up multi-factor authentication for entire employee base.

Greater Pittsburgh Area

★ Successfully complete IT projects on time and within budget, with oversight of IT assets, application deployment, and the management of a team of technicians.★ Serve an integral role overseeing all software licensing issues; administer requests for new systems by migrating user information and set up new laptop and desktop configurations.★ Maintain accurate inventory counts of all systems, printers, and other IT assets.★ Collaborate with a network of vendors to package Windows for new model systems, automating image deployments using scripting and VB programming.★ Served as the architect of the turnaround of the regional deployment and helpdesk center that had over 500 tickets for service sitting in the queue.☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲☲ABOUT EATON CORPORATIONEaton is a global technology leader in power management solutions that make electrical, hydraulic and mechanical power operate more efficiently, reliably, safely and sustainably.

Greater Pittsburgh Area

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Associate’S Degree, Computer Systems Networking And Telecommunications, 3.65

Associate's Degree focused around the sequence of four courses at an established Cisco Networking Academy using the Cisco Networking.

Mcitp Server Administrator