Report to ITSM Process Architect. Focused on process improvements throughout the organization. Working to expand our ability to track our Strategic Roadmap using Advanced Roadmaps in Jira Software Cloud. Using Advanced Roadmaps for our Quarterly Planning and Agile Sync.

Report to the IT Business Office Manager. Perform End of Month reporting duties to publish project costs and information for the Portfolio to leadership. Work as Scrum Master for teams assigned. Performed scrum master role for two teams transitioning to Agile when I started in 2017. Currently, scrum master for one team while performing IT Business Office role as well. Working with organization to improve our agile practices. Facilitate the quarterly planning session and working as the agile process manager.

Serving the Product and Technical teams as partner in the program increment management as the Release Train Engineer. Assess, socialize, and faciliate process improvements.

Manage Projects in a Matrix Environment for various clients. Accepted a wonderful learning opportunity and challenge to take a over troubled project during development and lead it through implementation and closing. Learning and applying Agile development and project management skills. Projects include Social Media Mobile Responsive Website, Mobile Responsive Website using the Umbraco CMS with .NET backend for a Motorcycle Certification Company and Credit Card Statement Provider, and Mobile Responsive Websites for International Pet Pharmaceutical Company using CrownPeak and .NET backend.

Manage a team of four supporting the repossession business unit of the company. Sponsor team effort to launch agile project management. Provide Product Manager oversight for agile. Work with the client area on priority and project planning. Partner with Business on yearly budget planning. Track the overall capital budget spend for business unit. Provide career growth opportunites for direct reports and shared quality assurance resources. Manage integration with third party vendor to support business unit' s largest client. Provided the guidance and support to contract project manager hired for client integration project from May 2012 to January 2013. Manage maintenance release projects using full time and contracting staff. Created document outlining all data fields for each web service and details on each field; document provided along with generic sample XML to client integration partners. Coordinate and communicate status with client, QA, and technical teams. Submit and manage build requests and deployments using ClearQuest. Client application developed in java on IBM's Portal, WebSphere Application Server, Broker, and MQ platforms with Jasper used for Reporting. Use Clear Case for document and code management. Prepare funding requests, work with client on yearly capital budgeting, manage capital and expense budget at project and client level.

Report to the Project Management Office Manager. Leading the Upgrade from Project Server 2003 to Project Server 2007. Created an Access Application to Track Project Costs. Provide support and mentoring to project managers. Provide technical support for Project Server and Technical Support. Provide project reporting and monitoring to executive management. Provide project management training. Review new project management trends and techniques; determine new processes and procedures to implement with team.

Report to the Vice-President, of IT. Managed development teams from 4 to 25 in size for eight years. Led projects for the operations and revenue teams. Collaborated with the business to understand their processes, challenges, and opportunity areas. Provide suggestions and solution ideas to the business as well collaborate on business road map.