Jill Joyner Email & Phone Number

New York, New York

Headed a 3 year effort to combine and redesign 13 websites into 1 centralized web experience enabling the organization to quantify lifetime value of customers and begin to personalize the online experience.Oversaw the complete rebuild/re-platforming of NYRR’s eCommerce system allowing future development to be data-driven and optimized for organizational metrics. Managed the product team for the design and development of the TCS New York City Marathon mobile app –Webby nominee and winner of multiple mobile app awards, downloaded over 300k times in a single day.Redesigned the workflow between stakeholders and the product team, as well as managed expectations of executive leadership, allowing projects to be launched on time and under budget. Met regularly with external users to gather UX feedback which allowed us to create more user-centered productsDefined all technical requirements and coordinated the development and integration efforts of 2 overseas dev teams to develop a mobile App for iOS and Android, bringing mobile optimized race registration into the hands of our usersCultivated a team of 3 Product Managers, 2 Business Analysts and managed a development team of 15+ for the entire product lifecycle

New York, Ny

Trained and managed a team of 12 designers and 6 editors to transform four print publications into engaging, award-winning digital interactive publications, including “App of the Year” for Newsstand three consecutive timesCreated and managed print/digital workflow strategy across all MSLO Publications, conducting regular strategic reviews for continued improvements which allowed for streamlining of the digital editorial workflows, resulting in a 40% decrease of production overtime workedDirected all necessary efforts of the editorial team to facilitate development and integration of a custom storefront for iOS Newsstand across four MSLO editorial publications that subsequently increased subscription adoption by 20%.Partnered with Apple to prioritized new feature development for the digital magazines, resulting in Apple App store promotion consistently at product launches, each time resulting in approximately 40% uptick in downloadsActed as an industry advocate for MSLO publishing/editorial in the digital community, resulting in MSLO’s inclusion on the Adobe Digital Publishing Solutions Advisory CouncilTechnical support for all aspects of production, touching over 150 users, including new tech training, issue resolution, root cause analysis, and risk mitigation.Managed roadmap, project schedules, deliverables and UAT sessions for 6 mobile Apps and 4 digital magazine Apps

New York Ny

-Bridged the gap between corporate initiatives and retail responsibilities while acting as mentor and lead to team of 15+ Creatives.-Collaborated with marketing stakeholders to develop new program content and redesign Apple Pro Lab curriculum and work-streams for global adoption. -Pitched, planned, and managed in-store programming initiatives, including curriculum creation, presentation, and staffing management.-Apple technology trainer/presenter

Greater New York City Area

Sole Proprietor - Coordinated schedule, negotiated salaries, managed finances, created a quick and solid client base working in the Grip/Electric and Camera Department in NYC Film/TV/VideoTEACHER ASSISTANT - Hands on Educator at the School of Visual Arts for the pre-college program focusing on pre production, film and video production and post production.