Solution Support Engineer
Current
Jun 2023 - Present
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Joel Júnior Email & Phone Number
Solution Support Engineer
at
SAP
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Solution Support Engineer
Location
Porto Alegre, Rio Grande Do Sul, Brazil
Company size
Who is Joel Júnior? Overview
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Quick answer
Joel Júnior is listed as Solution Support Engineer at SAP, a with 114326 employees, based in Porto Alegre, Rio Grande Do Sul, Brazil. AeroLeads shows a matched LinkedIn profile for Joel Júnior.
Joel Júnior previously worked as IT Service Operations Analyst at Dell Technologies and Client Technical Support Specialist at Dell Technologies. Joel Júnior holds Analise E Desenvolvimento De Sistemas, Information Technology from Universidade Do Vale Do Rio Dos Sinos.
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SAP
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Profile bio
About Joel Júnior
Joel Júnior is a Solution Support Engineer at SAP. He possess expertise in microsoft office, microsoft excel, sql, microsoft windows, microsoft powerpoint and 8 more skills. He is proficient in Inglês.
Listed skills include Microsoft Office, Microsoft Excel, Sql, Microsoft Windows, and 9 others.
Current workplace
Joel Júnior's current company
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Sap
7 roles
Joel Júnior work experience
A career timeline built from the work history available for this profile.
It Service Operations Analyst
Suporte em nível global das principais aplicações CRM da Dell (Salesforce) assim como de seus usuários.Troubleshooting em primeiro nível de suporte utilizando ferramentas como: ServiceNow, Splunk, Zabbix... Gerenciando e trabalhando com incidentes de baixa, média e alta criticidade.- CRM Applications DevOps Team- Oracle Siebel and Salesforce- ITIL Incident Management
Aug 2021 - Jun 2023
Client Technical Support Specialist
Suporte técnico ao cliente através dos canais de telefone, chat e e-mail para os segmentos Consumer & Commercial das diversas linhas de equipamentos Dell (Desktop, Notebook e Workstation).Execução de diagnóstico colaborativo para hardware e software.Acompanhamento e gerenciamento dos atendimentos de suporte para a garantia da entrega da solução ao cliente.
Mar 2017 - Jun 2023
Client Technical Support Senior Associate
Suporte técnico ao cliente através dos canais de telefone, chat e e-mail para os segmentos Consumer & Commercial das diversas linhas de equipamentos Dell (Desktop, Notebook e Workstation).Execução de diagnóstico colaborativo para hardware e software.Acompanhamento e gerenciamento dos atendimentos de suporte para a garantia da entrega da solução ao cliente.
Mar 2015 - Mar 2017
Analista De Suporte
Suporte online/telefônico e in loco de software para a administração pública a clientes do setor, bem como prefeituras, câmaras municipais e fundações.Conhecimento: Conhecimento em sistemas gerenciais de folha de pagamento, patrimonial, estoque e frotas, sistemas web. Conhecimento básico e gerenciamento de SQL.
Nov 2012 - Jul 2014
Técnico De Manutenção
Manutenção e configuração de sistemas a cabo (TV/fone/internet).Sistemas de TV digital e analógica, telefone VoIP e sistemas de internet banda larga.
Sep 2010 - Oct 2012
Técnico Em Informática
Sv Informática
Manutenção de computadores, periféricos e redes.Conhecimento: Manutenção e montagem de computadores e notebooks (Hardware/Software), instalação de redes de computadores, implantação e manutenção de diversos servidores Linux e Windows.
Oct 2003 - Aug 2010
Team & coworkers
Colleagues at SAP
Other employees you can reach at sap.com. View company contacts for 114326 employees →
JG
Joachim Gross
Colleague at SapAltrip, Rhineland-Palatinate, Germany
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RD
Radka Doležalová
Colleague at SapCzechia, Czech Republic
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OK
Omsi Krishna Bathala
Colleague at SapWalldorf, Baden-Württemberg, Germany
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NQ
Nicole Qa Luo
Colleague at SapLos Angeles, California, United States
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CS
Charandeep Singh
Colleague at SapWest Delhi, Delhi, India
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SK
Stefanie König
Colleague at SapMannheim, Baden-Württemberg, Germany
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KA
Kiran Algudkar
Colleague at SapBangalore Urban, Karnataka, India
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AR
Ayush Raj
Colleague at SapBangalore Urban, Karnataka, India
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FB
Flavio Batista
Colleague at SapBrazil
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LR
Laura Richter
Colleague at SapSankt Leon-Rot, Baden-Württemberg, Germany
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Joachim Gross
Colleague at SapAltrip, Rhineland-Palatinate, Germany
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RD
Radka Doležalová
Colleague at SapCzechia, Czech Republic
View →
OK
Omsi Krishna Bathala
Colleague at SapWalldorf, Baden-Württemberg, Germany
View →
NQ
Nicole Qa Luo
Colleague at SapLos Angeles, California, United States
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CS
Charandeep Singh
Colleague at SapWest Delhi, Delhi, India
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SK
Stefanie König
Colleague at SapMannheim, Baden-Württemberg, Germany
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KA
Kiran Algudkar
Colleague at SapBangalore Urban, Karnataka, India
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AR
Ayush Raj
Colleague at SapBangalore Urban, Karnataka, India
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FB
Flavio Batista
Colleague at SapBrazil
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LR
Laura Richter
Colleague at SapSankt Leon-Rot, Baden-Württemberg, Germany
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1 education record
Joel Júnior education
FAQ
Frequently asked questions about Joel Júnior
Quick answers generated from the profile data available on this page.
What company does Joel Júnior work for?
Joel Júnior works for SAP.
What is Joel Júnior's role at SAP?
Joel Júnior is listed as Solution Support Engineer at SAP.
Where is Joel Júnior based?
Joel Júnior is based in Porto Alegre, Rio Grande Do Sul, Brazil while working with SAP.
What companies has Joel Júnior worked for?
Joel Júnior has worked for Sap, Dell Technologies, Delta Gestão Pública, Net Oficial, and Sv Informática.
Who are Joel Júnior's colleagues at SAP?
Joel Júnior's colleagues at SAP include Joachim Gross, Radka Doležalová, Omsi Krishna Bathala, Nicole Qa Luo, and Charandeep Singh.
How can I contact Joel Júnior?
You can use AeroLeads to view verified contact signals for Joel Júnior at SAP, including work email, phone, and LinkedIn data when available.
What schools did Joel Júnior attend?
Joel Júnior holds Analise E Desenvolvimento De Sistemas, Information Technology from Universidade Do Vale Do Rio Dos Sinos.
What skills is Joel Júnior known for?
Joel Júnior is listed with skills including Microsoft Office, Microsoft Excel, Sql, Microsoft Windows, Microsoft Powerpoint, Microsoft Sql Server, Microsoft Word, and Mysql.
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