Infrastructure Analyst
Current- Provided remote IT support for small businesses and offices in São Paulo, Brazil.
- Diagnosed and fixed network outages, recovered forgotten passwords, and ensured cybersecurity.
- Deployed software updates promptly to enhance system efficiency and prevent downtime.Gerenciamento de servidores Windows Server 2000 até 2022, sólidos conhecimentos em AD, DNS, DHCP, RDS, IIS, WSUS, RADIUS.