• Provided remote IT support for small businesses and offices in São Paulo, Brazil.• Diagnosed and fixed network outages, recovered forgotten passwords, and ensured cybersecurity.• Deployed software updates promptly to enhance system efficiency and prevent downtime.Gerenciamento de servidores Windows Server 2000 até 2022, sólidos conhecimentos em AD, DNS, DHCP, RDS, IIS, WSUS, RADIUS, GPO.Conhecimento com banco de dados, backup e restauração e rodar scripts, SQL, Maria DB, Gerenciamento Office 365, controle de usuários e licenças de software, Teams, OneDrive, Outlook.Monitoramento com Zabbix, analise de alertas, inserção e remoção de dispositivos, solução de problemas relatados.Conhecimentos em virtualização, sólidos conhecimentos em Hyper-V e VMware, experiência com migração e transferência entre sistemas.Gerenciamento de servidores Linux SUSE e UBUNTU, file server, apacheConhecimentos com ambiente Cloud, já trabalhei com Azure/AWS, também MATRIX e CLARANET.Experiência com segurança da informação, analisando regras de firewall, segurança de rede e segurança física dos equipamentos, Experiência em troubleshooting para solução de problemas na rede física ou logica.Experiência com gerencia de armazenamento e backup, seja local ou em nuvem, local storage ou tapes ou nuvem Azure backup.Conhecimento em Hiper convergência (HCI), DELL e VMware Monitoramento e análise do ambiente cloud, redução de custos e otimização de recursos, (finops)

Management of AD, DHCP, DNS, user and group accounts, GPO creation and software distribution, desktop access restrictions and shared folders, DFS, centralize folders and replication.IIS Management, Publishing intranet and internet sites.365 Management, Exchange 365 accounts, usage licenses, Antivirus, email accounts and distribution groups.Management of Azure, Intune and AD and other cloud services.Imanager Management (GED), Document permissions, unlocking, searching and versioning.General infrastructure projects, WiFi, Server migration, Rack organization.Joint management of Fortigate Firewall, improvement in rules and security updates.Experience on on-premise servers for more than 10 years.Supporting users for all demands.

Management of AD, user accounts and services365 management, Exchange 365 accounts, usage licenses, Exchange and other productsCisco Switch Management, Vlans and monitoringCisco Meraki management, all 40 units, creation of access rules, link monitoring and user support. (manage use of WhatsApp and social networks)Management of printers at headquarters and branches, contact with the printer outsourcing company.Testing and configuring fiscal printers.Management and installation of company certificates.

AD Administration, Structures of security groups and messaging groups, DFS Management on multiple servers.Administration of Exchange Server 2013, Creation of users, groups, contacts, database.Draytek firewall administrationVirtual Servers in Hyper-V and VmWareInstallation of Linux Servers and Squid Proxy

ISO 26001 certification maintain standards and documentationAD Administration, Structures of security groups and messaging groups, DFS Management on multiple servers.Management of virtual servers, in VmWare and Hyper-V, creation of servers, backup management, import and export.Symantec Messaging Gateway management, good senders,bad senders, anti-span filter, malware control, and other features.Symantec Antivirus management, USB control and connected devices.Symantec Veritas Backup Exec 16 Management.Participation in projects for lan and wan networks and servers.

Gerenciamento de Rede em Active Directory 2003, 2008 e 2012 com Exchange Server 2007 e 2010.Gerenciamento de servidores Terminal Service, Servidores virtuais em VmWareGerenciamento Bases Wireless Cisco e linksysTeam Meetings all in English