Judith Salgado Email & Phone Number

Philippines

• We assist the client engineers with their automation queries, URL Links needed and problem with their courses lesson through emails.• Verifying the clients through call for the urgent cases for initial investigation.• We assign and and balance the queue to epecific engineers who handles specific skills, RPA software in automation.

Philippines

• We assist the client/customer through email, chats and phones calls and check the product that they are looking.• Updating the company website with technical tips and brief documents.• Evaluating system potential through assessing compatibility of new product programs with existing programs.• Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations.• Maintaining system functionality by testing digital frame components.• Maintain client confidence by keeping their information confidential.

Philippines

• Communicate with customers via live chat. Assist them with queries related to their Phone data, Wi-Fi signals, television signals, order status. • Help them on how to create or check their own account on the website. Navigate customer step by step and assisting them until they are sucessfully finish.• Help customers identify possible website errors thru their own admin page or website. Check customer website/admin if still updated and verify their accoun info.• Assist with placement of orders, refunds, process orders, and exchange. • Manage, supervise and provide technical advice on telecommunications systems.• Program features, design networks and systems and allocate resources as necessary• Monitor and test systems and peripheral equipment and troubleshoot problems.• Receive feedback, identify users’ needs and requirements and mobilize existing technology to meet their criteria

National Capital Region, Philippines

• Assisted customer with queries related to their order status, available products, dispatch details, payment details, etc via Emails and deals with multiple customers at the same time.• Assist them how to troubleshoot the item (drones). And provide it step by step.• Maintaining a positive, empathetic and professional attitude toward customers at all times. Acknowledging and resolving customer complaints. • Keeping records of customer interaction, transactions, comments and complaints. Coordinating with different courier partners, to get an update on the delivery status. Arranged resolution of customer support issues that can’t be resolved by the first time support. • Inspect and test UAV technologies, components and assemblies.• Diagnose and locate circuit, component and equipment faults.

National Capital Region, Philippines

• Resolve customer complaints via phone, email, mail, or social media. Verifying the account information. • Works with clients who have complaints, orders, or require information about products/services purchased from the organization• Handling customer complaints. Being responsible ensures that issues are resolved promptly.• Keep records of customer interactions, process customer accounts and file documents• Provide accurate, valid and complete information by using the right methods/tools

National Capital Region, Philippines

• Help assess company’s recruitment needs • Find and evaluate potential candidates to fill positions based on the requirements set forth by the company's standards.• Liaise with the managers to determine staffing requirements. • Use internal and external systems to advertise job vacancies as appropriate. • Developer and keep up to date policies relating to employment and other human resources issues. • Assist applicants with their documents and what documents need to be updated. • Interview applicants first before processing their file and pass it to the manager. • Assist other manager to process job application and respond to queries. • Ensure compliance with employment and data protection related legal requirements.• Collaborating with department managers and employers to compile a consistent list of requirements. • Help the employers with the applicant needed throuh emails and employers visit and processing the documentation needs.

Bachelor'S Degree, Information Technology

Activities and Societies: Folk Dance GroupBSIT

Bs Information And Technology, Information Technology