Design & Execute Cloud Migration – On-perm & P-Cloud to AWS migration via Cloud Endure & other native tools. Implemented 6Rs Migration strategy & migrated applications to AWS Cloud. Windows Servers EOL – Upgrades including sub systems. Planing & Driving SCRUM for project delivery. Windows Security Patching – Migrated to AWS System Manager from legacy tools. Implemented & Managing Amazon SES outbound Email solution.

Maintaining & Supporting all related task associated with 4000+ virtual & physical Intel system residing globally operating customer environment on 24/7 Heading a team of 26 members: o Providing technical expertise to team members on Wintel & Vmware. o Preparing SOP & Knowledge base technical documents for team members future reference. o Conducting Technical Assessment periodically & line-up team members technical skills by nominating technical trainings. Implemented & Managing 3rd party… Show more Maintaining & Supporting all related task associated with 4000+ virtual & physical Intel system residing globally operating customer environment on 24/7 Heading a team of 26 members: o Providing technical expertise to team members on Wintel & Vmware. o Preparing SOP & Knowledge base technical documents for team members future reference. o Conducting Technical Assessment periodically & line-up team members technical skills by nominating technical trainings. Implemented & Managing 3rd party Active Directory Front End tool ADAXES for users & SD to have self-management of user & computer objects. Acting as technical escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue-resolution scores by providing excellent service. Performing Root Cause Analysis on high severity cases & recommending proactive action plan to business and make it implement by following work flow problem & change management. Heading build request activities o Planning for new server build on physical & ESXi Environment, Also maintaining capacity threshold by performing decommission activities upon business approval. o Implementing various server roles based on requirement ADDS, DNS, DHCP, SNMP, IIS, WDS, DFS, WSUS, Failover Clustering, File Server (Quota & File Screening) and Print Server for production environment as per requirements o Expertise on various hardware & respective performance to suggest based on requirement. Coordinating with various product owners, vendors, suppliers & service providers for different activities such as project implementation, delivery, IT software & hardware service & support claim Participating Internal & Customer audits, gathering findings, preparing corrective action plan & make sure to implement the same along with team members. Show less

Installing, configuring & administering:o Windows 2008 / 2012 Servers with various server roles & features such as ADDS, DNS, DHCP, SNMP, IIS, WDS, DFS, WSUS, Failover Clustering, File Server (Quota & File Screening) and Print Server for production environment as per requirementso WDS for various OS image creation through WSIM & unattended image installation via PXE Boot Supervising a domain tree in Windows 2008 / 2012 enterprise environment by promoting DC, RODC & AD Replication;… Show more Installing, configuring & administering:o Windows 2008 / 2012 Servers with various server roles & features such as ADDS, DNS, DHCP, SNMP, IIS, WDS, DFS, WSUS, Failover Clustering, File Server (Quota & File Screening) and Print Server for production environment as per requirementso WDS for various OS image creation through WSIM & unattended image installation via PXE Boot Supervising a domain tree in Windows 2008 / 2012 enterprise environment by promoting DC, RODC & AD Replication; maintaining AD objects such as User Accounts, Computers, Groups, OUs, Mailboxes & GPO Administering MS Exchange 2007 & 2010 by Mailbox & Mail Contact creation, movement & deletion and configuring Mailbox, Client & Hub Transport roles. Also Configured & Maintaining DAG for High Availability. Executing & implementing:o IP Subnets by configuring various DHCP & DNS servers in different VLAN as per project plano Virtualization using VMware ESXi Host 5.5, VSphere Client 5.5 & HyperV in Windows Server 2008o VMWare Virtualization by creating VM, resource allocation & management, VM Snapshot, vMotion & vSwitches management with NLB Rendering 3rd level support for server & storage hardware with configuring & troubleshooting RAID (1, 5, 6 & 10) Checking all servers & network resources of performance; reporting to Divisional IT Manger by periodically as part of proactive management and maintaining all services availability > 99.5% as per SLA Acting as Senior ITA and supervising 7 members of IT Support Team through knowledge sharing, efficient IT support and proactive monitoring services as per SLA Directing different kinds of aspects including spyware, anti-virus detection and cleaning progress using Kaspersky Security Center Spearheading all activities related to server preventive maintenance, incident, change & problem management as per ITIL Standard, timely auditing & corrective action plan to ensure infrastructure on standard & secured with high availability Show less

Installed, configured & troubleshot Server 2003 Worked on user accounts, groups, print queues and access rights using Active Directory Led all IT operations like decision making, support and administration at a site of over 200 ‘demanding users’ in a fast paced IT & BPO environment Managed IP addressing and configured TCP/IP addressing on a server Acted as Team Lead / In-charge of desktop deployment; supervised ITIL standard service desk using Remedy Tool Maintained IT… Show more Installed, configured & troubleshot Server 2003 Worked on user accounts, groups, print queues and access rights using Active Directory Led all IT operations like decision making, support and administration at a site of over 200 ‘demanding users’ in a fast paced IT & BPO environment Managed IP addressing and configured TCP/IP addressing on a server Acted as Team Lead / In-charge of desktop deployment; supervised ITIL standard service desk using Remedy Tool Maintained IT Asset using In-house application “Asset Management System” and coordinated with vendor for service & warranty claims Facilitated back-up administration & on-call support (24x7) Show less

Rendered deployment end user support for Windows XP, MS Office 2007 and other desktop software Led Windows administration activities involving adding users & printers, removing users & controlling access right list Directed the creation & testing of PC images using Ghost Executed a new in-house printing solution including Xerox Multi-functional Copier, Printers, Scanners and Fax Supported over 250 users in Windows environment and remote users using VPN connectivity… Show more Rendered deployment end user support for Windows XP, MS Office 2007 and other desktop software Led Windows administration activities involving adding users & printers, removing users & controlling access right list Directed the creation & testing of PC images using Ghost Executed a new in-house printing solution including Xerox Multi-functional Copier, Printers, Scanners and Fax Supported over 250 users in Windows environment and remote users using VPN connectivity Supervised Web Server & FTP Server Control panel to publish the websites as well as monitor bandwidth & traffic Show less