Jonathan Kwan Email & Phone Number

New York, Ny, Us

New York, New York, United States

• Support UKG Pro (01/23) and Workforce Management (06/23) go-lives by spearheading testing with UKG consultants and performing dual entry tasks to facilitate a smooth transition from ADP WFN and legacy systems• Maintain UKG Core for a global $900B AUA Fund Administrator by ensuring accurate data integration, import and upkeep, resulting in efficient workflow and streamlined employee experience• Sustain global UKG Workforce Management business structure and other platform settings as… Show more • Support UKG Pro (01/23) and Workforce Management (06/23) go-lives by spearheading testing with UKG consultants and performing dual entry tasks to facilitate a smooth transition from ADP WFN and legacy systems• Maintain UKG Core for a global $900B AUA Fund Administrator by ensuring accurate data integration, import and upkeep, resulting in efficient workflow and streamlined employee experience• Sustain global UKG Workforce Management business structure and other platform settings as sole system administrator and internal SME, ensuring correct configuration and access for 1250 people• Operate UKG People Analytics (formerly BI) as sole system administrator and internal SME ensuring proper data access and automation in reporting where applicable Show less

New York City Metropolitan Area

• Managed training and development for over 1,000 employees through the delivery of bootcamps, online courses and self-paced modules, ensuring employees met and surpassed industry standards• Performed KPI analysis for L&D courses with data sources including attendance trackers, feedback reports and trainee performance scorecards, delivering metrics to C-Suite Executives for talent management and analysis • Built and owned the process to automate updates from the LMS to a firm-wide… Show more • Managed training and development for over 1,000 employees through the delivery of bootcamps, online courses and self-paced modules, ensuring employees met and surpassed industry standards• Performed KPI analysis for L&D courses with data sources including attendance trackers, feedback reports and trainee performance scorecards, delivering metrics to C-Suite Executives for talent management and analysis • Built and owned the process to automate updates from the LMS to a firm-wide Learning Tracker for 1,000 employees by writing VBA macros eliminating redundancy and creating efficiency Show less

New York, New York, United States

Greater New York City Area

• Interviewed candidates for the Bobarista role using psychological concepts such as cognitive load • Processed cash and credit transactions in an intense, high-volume environment • Assisted in mentoring new staff to develop capable next-generation workers • Ensured customer satisfaction when serving customers drinks by handling drink adjustments• Maintained par by prepping teas during store opening and store closing

New York, New York, United States

• Explored the topic of belief change by reviewing conversations on capital punishment• Researched the topics of belief change, belief structures and social influence on attitude• Reported findings in literature and recordings to a professor for a future study publication• Wrote a 25-page thesis paper on a Constructivist approach to belief persistence• Converted recordings of conversations on cassette to digital format using Audacity

New York, New York, United States

• Collaborated with a professor in designing effective lab assignments for undergraduate students• Hosted weekly coding sessions for SPSS and tutoring for general statistics • Graded and distributed labs, projects, and exams in-person and on Blackboard • Discussed various strategies with a professor and peers to improve teaching and presenting skills

Greater New York City Area

• Assisted elementary school students with academic assignments and customized learning strategies• Helped implement STEM and Literacy workshops to encourage growth and thought• Built relationships among students and taught principles of team-work and interpersonal respect

Master Of Science - Ms, Industrial And Organizational Psychology

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Relevant coursework: Programming for Everyone (Excel), Statistical Methods in Psychological Research, General.