• Led a team of 6 frontend engineers (3 senior, 2 mid, 1 junior) with 100% employee retention, orchestrating key products and features that boosted paid customer CSAT from 59% to 78% within 11 months.• Devised and implemented a new engineer onboarding flow, cutting the average time for first PR submission from one month to 1.5 weeks, significantly improving team efficiency.• Spearheaded the development and release of the React-based Segment Builder, impacting over 16 million active users and directly contributing to Mailchimp’s key revenue stream by saving over $1.5M/month in churned customers• Delivered biweekly reports to senior stakeholders, highlighting an average new feature release cycle of 2 weeks and a 45% reduction in bug tickets, enhancing the team’s agility and product quality.

• Led a team of 6 frontend engineers, achieving a significant milestone by developing and launching a contact sales feature on the PoE system, which elevated monthly sales from $600k to $700k, marking a 15% increase.• Conducted biweekly user interviews with over 20 in-store sales associates, directly influencing the user-centric enhancements in the PoE system, utilized across 200 retail locations by over 3000 associates.• Architected the frontend roadmap for three quarters, covering 7 major projects, and spearheaded knowledge sharing sessions for 30+ engineering, product, and design team members on new frontend technologies.• Elevated code test coverage from 40% to 85%, leading to improved code reliability and performance across the PoE application, significantly reducing production bugs and maintenance overhead.

• Spearheaded the development of an Angular application for employee health status checks during the COVID-19 pandemic, securing continuous operation and sustaining $2MM monthly revenue, facilitating the return of all 3 furloughed engineers within 2 months.• Ideated, designed, and developed the myEHE iOS app, reducing patient check-in times from 15 to 5 minutes, and saving approximately $50k/year in labor costs per office across 12 locations.• Drove the adoption of agile scrum methodologies, increasing the team’s feature release velocity by 10% and improving project management and delivery.• Managed and upgraded the Angular patient portal, enhancing user experience for over 10,000 patients and increasing patient satisfaction scores from 69% to 75%.

• Architected and maintained a React-based third-party customer marketplace, facilitating over 30k users to monetize their creations on platforms like Etsy, eBay, and Amazon, generating over $250k/month in profit.• Championed the adoption of TypeScript, securing buy-in from upper management, which led to a reduction in monthly bug reports from ~25-30 to ~10, significantly improving code quality and stability.• Ideated and developed a Vue component library, adopted by over 25 engineers, which enhanced developer velocity by 10% and streamlined the user experience across the platform.• Interviewed and onboarded 3 junior engineers, overhauling the interview process to improve hiring efficiency and team integration.

• Engineered and managed an Angular application for field workers, cutting paperwork time by 50% per worker daily and contributing significantly to operational efficiency.• Proposed and developed a customer service chatbot, slashing the engineering team’s ticket load by 25% and freeing up resources for more strategic tasks.• Drove the adoption of a standardized Angular component library, boosting developer efficiency and increasing frontend feature deployment speed by 30%.

• Created the company’s first WordPress ecommerce store, generating approximately $150k in monthlysales, showcasing a direct impact on revenue growth.• Designed and maintained the marketing website, attracting over 10k visitors per month, thereby increasing brand visibility and customer engagement.• Developed and distributed weekly marketing emails, reaching over 3k subscribers and contributing to ongoing customer relationship management and sales initiatives.