Jeff Lackey Email & Phone Number

San Francisco, CA, US

San Francisco, CA, US

• PagerDuty is the central nervous system for a company’s digital operations. PD identifies issues and opportunities in real-time and brings together the right people to respond to problems faster and prevent them in the.
• Prepare and execute on quarterly renewal plans.
• Use data to understand level of adoption and assess the risk in renewing existing contracts.
• Engage customers to understand current status, address issues and ensure on-time renewals.
• Track and report on key metrics for renewals.
• Accurately forecast sales activity and handle a monthly and quarterly quota.

San Francisco, California, US

• From project planning and source code management to CI/CD and monitoring, GitLab is the only single application for the entire DevOps lifecycle. Only GitLab provides everything you need to Manage, Plan, Create, Verify.
• Act as a primary point of contact and the face of GitLab for our customers and prospects.
• Advocate for customer needs for training and services where needed.
• Build and expand relationships and awareness of GitLab within accounts.
• Identify and document business goals, technology stack, and how customers are using GitLab.
• Increase adoption of GitLab features and products through the implementation of an outreach strategy

San Jose, California, US

• CloudBees is the hub of enterprise Jenkins and DevOps, providing companies with smarter solutions for accelerating software development and delivery. We’ve taken Jenkins – the most trusted DevOps platform – and added.
• Maintain and develop strong relationships with enterprise customers through regular client contact, ensuring customer satisfaction and high renewal/low termination rates.
• Identify key contacts, decision makers, and executives and maintain regular, consistent communication and on-site visits in a proactive capacity.
• Understand clients key goals, objectives and manage expectations.
• Ensure that accounts are utilizing all the appropriate features offered by CloudBees Jenkins Platform.
• Ensure high levels of client retention and minimum churn by actively monitoring potential risk.

Austin, TX, US

• LeanKit acquired by PlanView (2017)LeanKit is a lightweight, visually oriented project and portfolio management tool that enables “visual” team collaboration and provides instant visibility into shared work progress.
• Generate and close new sales opportunities
• Manage renewal opportunities
• Engage with current customers to align with goals and reduce churn
• Engage executives in targeted prospect accounts
• Orchestrate discussions with senior executives around their business needs

Raleigh, North Carolina, US

• VersionOne acquired by CollabNet (2017). VersionOne provides agile lifecycle management software solutions and services. The company offers products in the areas of portfolio management, program management, agile.
• Drive new opportunities through prospecting, and generate qualified customer or prospect leads
• Manage and nurture a pipeline of prospects, including focus accounts and target market prospects
• Support marketing promotions and campaigns for VersionOne’s target market
• Develop and sustain strong relationships with prospects, partners, and customers
• Assist the sales process for Enterprise Federal Account Directors

Atlanta, Georgia, US

• MemberSuite provides customizable SaaS association management software. The company offers MemberSuite System, an on-demand association management software that features Self-Service Portal that tracks chapter leaders.
• Drive new opportunities through prospecting into verticals
• Build relationships with prospects, partners, and customers
• Schedule appointments and lead discovery calls for Senior Sales Team
• Responsible for lead generation in focus accounts and target vertical markets
• Targeted cold calling associations and non-profits

Melville, New York, US

• Provider of security and intelligence data mining software. Its solutions are used for a range of applications, including predictive intelligence, advanced and complex investigations, security threat analysis, and.
• Impacted the company’s direct revenue by continually thinking of ways to save the company money.
• Grew rapidly in the organization due to my attention to detail, quick learning style, & ability to take responsibility
• Easily transitioned through the company’s mergers & acquisitions
• Was repeatedly recognized by management & peers for my ability to think creatively to solve business needs.
• Managed filing system overhaul and combined filing systems of multiple acquired companies both for onsite and offsite filing facilities. Assisted with audit inquiries and miscellaneous administrative duties.