Janis Lazdans Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, Co. Dublin, Ireland

Dublin, Leinster, Ireland

Dublin, Ireland

Dublin, Ireland

• Maximising revenue by setting rate strategies for ten hotels in the Republic of Ireland and two in Northern Ireland using IDeaS RMS and Opera PMS to achieve the best business mix.• Ensuring correctly set rates when special events were announced and monitoring pick up in order to achieve maximum occupancy at optimal prices.• Monitoring rates on third party sites through the SiteMinder channel manager; managing content via extranets whilst maintaining productive relationship with account managers.• Performing daily competitor rate analysis to ensure correct market placement of pricing.• Generating daily, weekly and monthly reports for as required.

Cork, Ireland

• Ensuring that the Travelodge promise of value for money was delivered on a daily basis through the provision of excellent customer care and attention to detail.• Responsible for delivery high standards of housekeeping and customer service.• Responsible for effective cost control through implementation of procedures.• Managing and developing a team of 15 people between two departments (accommodation and reception) with very low staff turn over.• Ensuring reporting and paperwork were submitted to revenue and accounts departments in a timely fashion.

Cork, Ireland

Duties included checking in/out guests, taking phones enquiries, replying to emails from guests and head office, basic housekeeping, dealing with customer enquiries, ordering guest supplies, managing costs and expenses, taking disciplinary actions when the general manager was not present and training new staff members.

Cork, Ireland

Duties included checking in/out guests, taking phones enquiries, replying to emails of guests and head office, basic housekeeping, dealing with customer enquiries, completing night audit and preparing daily reports.

Carrigaline, Co. Cork, Ireland

Duties included serving customers, delivery of a high level of customer care, stock rotation and ensuring that the workspace was of the highest standard of hygiene.