Relationship Manager, Commercial Middle Market
CurrentStrengthen partnerships within a portfolio of middle market clients, Act as main point of contact for C-Level decision makers, Strategically recommend Fiserv products to improve client outcomes, Promote cross-selling initiatives, Negotiate contract renewals to meet client retention goals, Apply consultative sales approach to increase portfolio profitability, Conduct annual/ quarterly business reviews, Evaluate client’s merchant processing trends and identify opportunities to improve existing payment systems, Analyze interchange qualifications to develop cost-minimization strategies for clients, Collaborate with internal partners to implement solutions and resolve complex customer requests.