Joseph Dillman Email & Phone Number

Kansas City, Missouri Area

Kansas City, Missouri Area

Kansas City, Mo

• Collaborated with client’s Cloud Automation team to migrate complex application deployments from an imperative, script-driven process to an automated, declarative architecture using Puppet Enterprise on both Unix and Windows• Designed and implemented architectural guidelines for client’s multi-tenant deployment solution, spanning numerous Puppet modules, Hiera site/client descriptions, and Git repositories deployed with Puppet Labs’ R10K• Reverse-engineered dozens of highly-technical Bash, Batch, and Powershell deployment scripts, porting their behavior to customizable, declarative Puppet code - realizing dramatic improvements to portability, manageability, and speed• Mapped application and site-specific configuration into hierarchal infrastructure with YAML for Puppet Labs’ Hiera• Programmed specialized environment facts with Ruby for use by Puppet Labs’ Facter engine

Kansas City, Mo

• Contract Systems Analyst and Application Developer, specializing in the Sciforma Project & Portfolio Management application and its API• Created highly-customized Automated Export engine from scratch, replacing labor-intensive manual report-generation process• Redesigned multiple Java interfaces used to import/export data across multiple applications, streamlining existing processes and improving performance• Built extensible common framework library to fill large gaps in existing APIs• Designed, built, and implemented multiple configuration solutions and complex reports based on highly-specific requirements, enhancing application functionality• Designed and scripted new application installer/repair tool, seamlessly migrating 450+ users to new JavaScript-based platform

Kansas City, Mo

• Systems Administrator, Integrated Systems Developer, and Application Expert in Sciforma Corporation’s Enterprise-level Project & Portfolio Management Tool• Performed all custom development, configuration, application support, QA, testing, training, documentation, deployments, and defect tracking/submission• Combined isolated applications into centralized system, savings thousands of administration hours for Project Managers, Resource Managers, and Resources• Integrated application with multiple external systems, including PeopleSoft, myData, and ServiceNow• Developed dozens of customized solutions based on technical requirements from multiple departments, stakeholders, and end-user groups• Tracked dependencies across thousands of fields and formulas across 120+ database tables, tens of thousands of dependencies, hundreds of reports• Triaged Production issues, successfully diagnosing and stabilizing critical problems affecting Production environment uptime• Reverse-engineered application through decompiled Java libraries to gain insight into application framework, undocumented functionality, and provide enhanced defect reports for vendor submission• Analyzed large sets of abstract data to vet accuracy, explain idiosyncrasies, and diagnose intricate application problems• Mapped out complex dependencies and hierarchal relationships• Ameliorated high-visibility application defects using customized API solutions

Kansas City, Missouri Area

Manage day-to-day operational functions including a wide variety of production processes requiring high caliber technical expertise. Work with customers handling all troubleshooting issues, taking new orders, and quoting projects. Responsible for large corporate accounts (frequent $10K+ orders) from origin to delivery, involving: Processing order requests, planning in accordance with available resources and materials, negotiating price points with consideration to profitability, producing and executing projects within allocated time and budget constraints.

Kansas City, Missouri Area

Acquired to serve role with Installation Solutions group within Database Architecture Organization, before being transferred to an elevated and self-managed position within the Framework Management team. Involved in the designing, building, testing, and presenting of GUIs for customized client software implementations. Worked collaboratively with experienced coding team members on low-level automation utilities for client products. Organized and presented status updates on current tasks in weekly meetings. Researched and wrote technical and end-user documentation for software products. Continued education within industry-specific design concepts.

Bachelor Of Arts (B.A.), Economics

Minor, Entrepreneurship/Entrepreneurial Studies