Headed the online transition of academic support programs, including the development of solution-based approaches to programmatic roadblocks. Developed strategic plans and initiatives that increased peer academic coaching appointments by 157% from Fall 2017 to Fall 2019Built partnerships with external and internal stakeholders to boost faculty response to Early Alert processes by 35% from Fall 2017 to Fall 2020Provide campus-wide technical support for EAB Navigate and other… Show more Headed the online transition of academic support programs, including the development of solution-based approaches to programmatic roadblocks. Developed strategic plans and initiatives that increased peer academic coaching appointments by 157% from Fall 2017 to Fall 2019Built partnerships with external and internal stakeholders to boost faculty response to Early Alert processes by 35% from Fall 2017 to Fall 2020Provide campus-wide technical support for EAB Navigate and other retention tools for 3,000+ faculty and staffManage and supervise 3 full-time staff membersResponsible for the oversight of two peer-led academic support programs, peer tutoring and peer academic coaching, and the Writing CenterAssess data of 3 academic programs to author annual reports and identify areas of growth and improvementOversee professional development for academic advisors in the College of EducationCoordinate outreach campaigns for 2,000 students annuallyCollaborate with Residence Life in the development, staffing, and oversight of the inaugural Learning Hub for academic resources Show less

Recruited, trained, and supervised 17 peer tutors and supplemental instruction leadersDesigned and implemented academic integrity module based on restorative principlesDeveloped assessment tools and protocols to assess academic success program participation and effectivenessCollected, managed, and processed complex data using Maxient, Tutortrac, and DatatelCoordinated workshops centered around time management, study skills, and exam preparation Oversaw social media and… Show more Recruited, trained, and supervised 17 peer tutors and supplemental instruction leadersDesigned and implemented academic integrity module based on restorative principlesDeveloped assessment tools and protocols to assess academic success program participation and effectivenessCollected, managed, and processed complex data using Maxient, Tutortrac, and DatatelCoordinated workshops centered around time management, study skills, and exam preparation Oversaw social media and marketing for the Academic Success Center Provided targeted guidance for athletes during study hours to increase retention and academic performance Show less

Utilized Appreciative Advising techniques to facilitate the development of personalized goals and individual action plans for approximately 60 studentsAdvised students from diverse backgrounds on matters ranging from campus engagement to academic skills including time management, study habits, and exam preparationCoordinated services with multiple campus partners such as financial aid, housing, and academic departments in order to provide individualized services to studentsConnected… Show more Utilized Appreciative Advising techniques to facilitate the development of personalized goals and individual action plans for approximately 60 studentsAdvised students from diverse backgrounds on matters ranging from campus engagement to academic skills including time management, study habits, and exam preparationCoordinated services with multiple campus partners such as financial aid, housing, and academic departments in order to provide individualized services to studentsConnected students with various campus organizations and programs to facilitate student engagement Show less

Planned large-scale events for cultural heritage month celebration for a campus of 30,000 studentsCo-advised the University of South Carolina’s Multicultural Assistance Peer Program consisting of over 100 studentsCo-advised Men of Color InitiativeLed structured discussion of race, gender, and sexualityServed as a liaison to various departments to reach different populations through innovative campus programmingAssisted in managing budget of over $15,000 for the University of… Show more Planned large-scale events for cultural heritage month celebration for a campus of 30,000 studentsCo-advised the University of South Carolina’s Multicultural Assistance Peer Program consisting of over 100 studentsCo-advised Men of Color InitiativeLed structured discussion of race, gender, and sexualityServed as a liaison to various departments to reach different populations through innovative campus programmingAssisted in managing budget of over $15,000 for the University of South Carolina’s heritage month celebrations Show less

Supervised 14 student staff membersFacilitated check in and check out procedure of over 2,000 summer camps and conferences guestsOversaw room assignments for summer camps and conferences Created staff evaluation rubric to assess the performance of student employeesDesigned assessment measures to examine the quality of guests’ experiencesResponded to emergencies related to summer camps and conferences

Researched the function and effectiveness of residential curriculum advisory boards at universities across the countryCommunicated with student affairs professionals throughout the country to explore best practices for common reading experience models within residence life departmentsCollected resources from listservs and other online materials to assist learning communities in creating an environment that is conducive to learning Collaborated with faculty and University Housing… Show more Researched the function and effectiveness of residential curriculum advisory boards at universities across the countryCommunicated with student affairs professionals throughout the country to explore best practices for common reading experience models within residence life departmentsCollected resources from listservs and other online materials to assist learning communities in creating an environment that is conducive to learning Collaborated with faculty and University Housing staff to increase learning within residence hallsMaintained and enhanced relationships with campus partners to facilitate diverse learning experiences for students within learning communitiesFacilitated Behind Closed Door training for over 200 student staffDeveloped First Year Reading Experience lesson plan to be implemented within 24 residence halls Show less