Associate Director Of Academic Support
Headed the online transition of academic support programs, including the development of solution-based approaches to programmatic roadblocks. Developed strategic plans and initiatives that increased peer academic coaching appointments by 157% from Fall 2017 to Fall 2019Built partnerships with external and internal stakeholders to boost faculty response to Early Alert processes by 35% from Fall 2017 to Fall 2020Provide campus-wide technical support for EAB Navigate and other… Show more Headed the online transition of academic support programs, including the development of solution-based approaches to programmatic roadblocks. Developed strategic plans and initiatives that increased peer academic coaching appointments by 157% from Fall 2017 to Fall 2019Built partnerships with external and internal stakeholders to boost faculty response to Early Alert processes by 35% from Fall 2017 to Fall 2020Provide campus-wide technical support for EAB Navigate and other retention tools for 3,000+ faculty and staffManage and supervise 3 full-time staff membersResponsible for the oversight of two peer-led academic support programs, peer tutoring and peer academic coaching, and the Writing CenterAssess data of 3 academic programs to author annual reports and identify areas of growth and improvementOversee professional development for academic advisors in the College of EducationCoordinate outreach campaigns for 2,000 students annuallyCollaborate with Residence Life in the development, staffing, and oversight of the inaugural Learning Hub for academic resources Show less