Judi Farzaroli Email & Phone Number

Santa Clara, California, Us

Santa Clara, California, Us

Santa Clara, California, Us

Santa Clara, California, Us

● Functional Lead for enterprise license management● Successfully implemented new Subscription offering on time, within budget and with no defects, enabling the realization of $800K in new revenue in the first quarter.● Successfully implemented new Product releases as well as new Cloud offerings and Pool Licensing within budget and with no defects, enabling the realization of $600K in new revenue in the first quarter● Administrator of the License Management System (Flexera)● Regular interfaces at the C-level for status updates, roadmap and planning decisions● Requirements documentation, User Story creation as well as all testing scenarios. Executed IT Test and UAT● Simultaneously wearing many hats - Scrum Master/Product Owner/Program Manager● Awarded Super Bloxer – Nov 2016, 3 times Way to Go Award recipient

Bangalore, Karnataka, In

Cisco - Lead Project Manager, Order ManagementMicrosoft - Engineering Program Manager, Corporate FinanceMicrosoft - Program Manager, Order Management

Houston, Tx, Us

•Lead IT BA for large scale mobility project•Analyze and document existing business processes•Create Use Cases, User Profiles, Functional Specs, Process Flows, Wire Frame Designs, Screen Flows, Training Documentation, Test Scripts and Traceability Matrix for over 1,000 requirements•Conduct Business Requirement elicitation, UAT and training sessions•Maintain ongoing business user support for production systems

• Collection, compilation and review of required test scripts from developers and the business• Oversight of test preparations• Create test scripts, test cases, and test scenarios • Execute test scripts• Issue identification and escalation• Document, track and report of test efforts and results

Burlington, Ma, Us

• Managed a team of 15 employees across the US Covered United States, Canada, Mexico and Latin America Purchase Orders, Returns, Consignment, Sell Through, Stocking orders Built key relationships with large customers; Best Buy, Fry’s, Guitar Center, Sweetwater AR – Credit/Debit, reconciliations• Worked with Product Marketing, Sales, Finance, and Logistics to resolve issues in supply continuity• Documented all business processes• Trained new staff• Created metric reporting for upper management• Completed SAP Consolidation Project• Customer clean up/ Plant clean up in SAP

Santa Clara, California, Us

Manage a team of 12 employeesReceive all orders for the Americas, EMEA and Asia Pac. Ensure customer requested prices and purchasing terms comply with governing sales agreements, company policies and SOX compliancy. Interface with Legal, 3rd Party Distribution Warehouse, license key fulfillment, AR, Sales Ops, Maintenance Renewals, Revenue Accounting, FP&A, Legal, and G/L.improvements through process and extensive system re-design. Responsible for customer master and Siebel interfaces.Maintain SOX control document. Perform monthly and quarterly key control testing. Ensure 100% SOX compliancy.Extensive system testing for patches and system reconfigurations. Training staff in all aspects of revenue recognition, SOX and business processes

Burlington, Ma, Us

Manage a team of 6 employeesReceive all orders for North America, PacRim, Australia, Latin America. Ensure customer requested prices and purchasing terms comply with governing sales agreements, company policies and SOX compliancy. Interface with Legal, 3rd Party Distribution Warehouse, license key fulfillment, AR, Sales Ops, Maintenance Renewals, Revenue Accounting, FP&A, Legal, and G/L.improvements through process and extensive system re-design. Responsible for all product set up, and configuration, customer creation and contract set up.Process all customer billings,credit memos, charge backs, inventory replenishment.Maintain SOX control document. Perform monthly and quarterly key control testing. Ensure 100% SOX compliancy.Extensive system testing for patches and system reconfigurations. Training staff in all aspects of revenue recognition, SOX and business processes.Enable the recognition of approximately $400M in annual revenue for a company of 2000+ employees

Austin, Texas, Us

Manage a team of 10 employees in Project Accounting, order management, fulfillment,and Billing.Provide complex deal support to both internal and external customers in all aspects of the ordering process. Responsible for enabling the recognition of approximately $600M of annual revenue for a company of 5000+ employees, covering USA, Asia Pac and Latin America.License key generationAgreements and Entitlement creationRelease Coordination Create complex Business Requirement Documents to drive system and process improvements. Host “C” level project briefings, and report ongoing system improvement projects.Provide process and technical training. Ability to work independently, manage and prioritize multiple responsibilities, maintaining a consistent level of professionalism and the highest of ethical standards in all situations

Broomfield, Co, Us

Process development, documentation, training, implementation and gap analysis involving all service activation processes in the National Operation Center. First line technical support for 40 employees in the Western United States. Responsible for quality checks of provisioning personnel. I possess a base of knowledge of the following: Private Line, Frame Relay, HSIA, Local switched services, Long Distance, Data/Voice integration, OSS Implementation, Training, and Provisioning. As Sales Support Manager, I managed 15 Order Management Specialists, and 7 Administrative Assistants in offices across California. As Manager of Order Management, I created a front end ordering position (Order Management Specialist) for California. Hired, trained and supervised 15 employees. We were responsible to ensure the accuracy of all orders before the entered the service activation process. I was given the 1999 “Key Performer” award.

Certified Siebel Business Analyst, Siebel

Aa, Business Administration