Manjot Singh Email & Phone Number

Santa Clara, California, Us

New York, Ny, Us

- Designed tiered packaging and pricing guidance for networking technology organization by performing price-to-value, competitive market, and price sentiment analysis; impacting sales motions and migrations- Crafted long-term pricing strategy for cloud-based company by blending competitive, economic, and customer insights with market survey and analytics; elevating product pricing and willingness-to-pay- Identified price escalation areas across key accounts by prioritizing revenue profiles, reviewing commercial contracts and tailoring differentiation across customer segments; optimizing pricing negotiation levers- Accelerated market entry and ROI for new healthcare product by formulating value-based pricing strategy and informing prices through expert interviews, Van Westendorp and Conjoint surveys, and TCO analysis- Spearheaded business development efforts across TMT clients by leading collaboration across multiple verticals, negotiating work statements, setting up delivery teams, and maintaining budgets

London, Gb

Medical Devices : Global pricing transformation strategy and implementation- Led the implementation of pricing analytics across Americas, EMEA, APAC and LATAM markets- Drove stakeholder alignment on business requirements, project timelines, resource requirements and organizational dependencies- As part of the PMO, presented to C-level executives on project goals, progress against plan and budget and drove consensus on optimized path forward- Managed project teams through proactive communication, positive relationships with key client stakeholders, and application of subject matter knowledgeRetail: Loyalty program design strategy and competitive assessment- Redesigned loyalty program to make discounting simpler across multiple tiers, relevant across multiple markets areas, and more competitive- Conducted in-depth business research and analysis to identify growth opportunities and actionable insights- Focused on delivering sustainable growth and innovation through improving client’s product, pricing, and commercial analytics functions

London, Gb

Retail: Sales strategy, go-to-market strategy, sales collateral- Remodeled customer targeting strategy by identifying profitable customer segments using a scoring methodology focused on factors such as industry, region and organizational maturity, resulting in $2M improvement in salesSoftware Business Services: Pricing process improvement, data analytics- Streamlined price discounting tiers by analyzing historical deal performance and associated approval rates and win rates; resulting in quicker turnaround times, personnel cost savings and improved deal closureAgri business: Pricing improvement- Identified product and customer segments for maximizing profit margins for a top fertilizer company by evaluating actual and recommended pricing and generating an excel model Automotive: Data governance strategy- Revamped data governance strategy by implementing an operating model focused on people, process and technology resulting in uniform definition of data domains, roles and responsibilities Beverages: Budget management, PMO- Advised BU Chief of Staff to systematize internal processes by implementing a strategic growth initiative prioritization approach, clarifying decision rights, and creating reporting dashboard resulting in improved visibility across the organization

Foster City, California, Us

- Managed operating budget for the marketing group and interfaced with multiple stakeholders such as Corporate Finance, Controllership, Account Payables (AP) and Global Souring to drive business continuity by controlling monthly and quarterly expenditure; resulting in reduced budget variance- Advised business units on yearly operating expense planning/forecasting by analyzing past spending on marketing initiatives and incorporating spending on new initiatives while maintaining targets for quarterly and half yearly spend

Bloomington, In, Us

- Graduate assistant in the Department of Management and Entrepreneurship

Palo Alto, Ca, Us

- Established product promotion program to stimulate sales in Asia Pacific region by evaluating order bookings, prioritizing target segments and forecasting revenues; resulting in $15M improvement in sales- Conducted cost-benefit analysis of dynamic pricing across global markets by analyzing market maturity and route-to-market constraints; resulting in uniform product pricing strategy- Institutionalized pricing compliance and licensing process by structuring policy document to assign accountability and quicken decision making; resulting in redefined organization wide playbook

Noida, Uttar Pradesh, In

- Drafted user stories and collaborated with product managers to implement alert handling product by analyzing business requirements; reducing response time for critical issues by 40%- Conceptualized “release management” product to execute and co-ordinate releases from central location by conducting feasibility study and market sizing; resulting in $25k annual savings from reduced workload- Improved customer shopping experience by conducting web analytics and recommending insights action using tools such as Tealeaf and Omniture; solving operational issues with 98% compliance- Designed revenue reports, KPIs, and visualizations for C-level executives from client side by collating ecommerce channel data from multiple sources using SQL and pivot tables- Isolated online customer journey issues by leveraging operational intelligence tools to analyze consumer behavior and pricing trends for multiple client owned products; increasing customer retention by 15%- Engaged with client side executives to identify new features for customer satisfaction by incorporating customer feedback in payment processing; achieving 5% drop in bad consumer experiences each quarter- Led cross-functional team for digital security enterprise to supervise 6 e-commerce channels by using advanced analytics tools; maintaining 100% operability for seamless online customer experience

Noida, Uttar Pradesh, In

- Transformed risk management strategy of B2C e-commerce for a digital security client by automating solutions to recurring failure scenarios; achieved 20% reduction in response times- Liaised with the legal affairs team at client side to address customer complaints by resolving product licensing issues and implementing solutions to erring scenarios; resulting in improved customer service- Established personnel training by designing a training program for orientation and capability building; reduced training period by 33% and ensured smooth transition of 20 recruits into projects

Noida, Uttar Pradesh, In

- Collaborated with cross-functional client teams to perform the root cause analysis of major website failure points and recommended corrective actions resulting in savings of $250k in business unit costs- Improved customer shopping experience on client e-commerce website by performing analytics and drawing qualitative insights from online visits data to solve operational issues with 98% compliance- Formulated resource matrix for a team of 8 analysts to ensured 24*7 client support

Master Of Business Administration (Mba), Marketing And Finance

Bachelor Of Technology (B.Tech), Computer Engineering