Provide primary support to host families and au pairs during their year together.Initiate personal contact with new au pairs within 48 hours of their arrival at host family home and conduct two week orientation, as well as monthly personal contact with host familiesArrange and hold monthly au pair meetings and twice yearly Host Family Day ConferencesScreen and interview host families, including conducting an interview in the home and checking personal and professional references. Responsible for acting in accordance with US Department of State regulations and ensuring that both au pairs and host families do the same, and maintain documentation of fulfilled compliance responsibilities. Marketing responsibilities that include, but are not limited to: initiating grassroots marketing efforts in local community and networking at local events, following up with parents who inquire about Cultural Care Au Pair by educating them about the program, and generating “word of mouth” referrals through current host family participants.

Provide assistance to clients in the use of computers, accessing the internet, internet and software based programs, research databases, mobile applications and Microsoft Office.● Plan, develop, and prepare original training material, and deliver formal and informal digital skills training to technology users of all competency levels● Resolve common and routine errors accessing resources on computers and printers.● Effectively communicate the role and importance of technology in acquiring information and developing life skills, including resume writing and online job application completion.Provide assistance to program coordinators● Maintain written records, reports, and individual client files● Track attendance of clients for billing purposes and program records● Communicate with clients face-to-face, by phone, and/or by email regarding program participation

Avid Reader Musings is dedicated to reviews and more of middle grade, young adult, and new adult (college age) fiction. The idea behind my blog is to not only discuss and share my opinions of books, but to also foster literacy in middle grade, young adult, and reluctant readers. My hope is to encourage young readers to want to read and to create a place online where they can go to learn about upcoming and new releases, as well as back listed novels, in all genres incorporated in the middle grade, young adult, and new adult sections.• Write original reviews for books and post promotional content• Participate in blog tours to promote books• Attend conferences related to the publishing industry, including, but not limited to: Book Expo America, Texas Library Association Annual Conference, American Library Association Mid-Winter Conference

Provided assistance to the public and library patrons in the use of computers, tablets, e-readers and other technical resources, assisted the public and library patrons in accessing the internet, internet based programs, research databases, mobile applications and library services on their home computers and personal mobile devices and prepared reports documenting the training and use of technologies by the public for library, government and other funding agencies.● Planned, developed, prepared original training material, and delivered formal and informal digital skills trainings to technology users of all competency levels, and demonstrated how technology devices and software programs can enhance services provided by the Free Library of Philadelphia.● Resolved common and routine errors accessing library resources on computers, printers, tablets, and e-readers.● Effectively communicated the role and importance of technology in acquiring information and developing life skills● Maintained records and prepared written reports

As a key holder, responsibilities included, but were not limited to:•Opening the store in the morning and preparing both hot and cold coffee, tea, espresso based, and novelty drinks, as well as sandwiches and bagels in a timely manner. •Cultivating relationships with regular customers by remembering their normal food and drink orders and preferences and describing menu items or suggesting items to customers based on their preferences.•Product placement, tracking of inventory, purchasing and/or receiving stock and delivered supplies, prepping food and serving it to customers, and cleaning and sanitizing work and customer areas as prescribed by food service regulations.•Customer service and cash handling, including in store POS system•Possess ServSafe Food Safety Manager Certificate

Tutor ten to sixteen 5th grade students in reading and math using Ready ® Common Core curriculum• Create weekly lesson plans according to the curriculum provided• Prepare students to take the Pennsylvania System for School Assessment tests (PSSA)• Maintain regular communication with parents

Answered and screened all incoming telephone calls, scheduled appointments, and greeted all clients and visitors. Performed office duties such as maintaining all office equipment, ordering office supplies, equipment and furniture, sending faxes and operating copier. Assisted in the creation of, as well as mailing and distribution of, PCCA's marketing and advertising materials.• Performed initial client intake to accurately determine the needs of the client and screened for eligibility with the various housing programs and supports offered by PCCA and partner organizations.• Assisted housing counselors in maintaining accurate hard copy client files, updated client database and created an online and manual tracking system for use in following up with present and former clients to determine their housing status, as well as to document the long term impact of PCCA’s services.• Maintained Microsoft Outlook Calendar for senior management staff and Google Calendar for schedulingappointments with housing counseling clients in cooperation with outside agencies.

Assisted the Assistant Director of Student Teaching and Field Experiences by organizing and maintaining all aspects of the student teaching/field placement office, including the organization of meetings for students, university supervisors, faculty and seminar instructors. Performed office duties such as maintaining and organizing student files.• Corresponded with K-12 school personnel via telephone, email and/or fax to secure field placements for student/intern teachers and initiated formal written student teaching placement requests on behalf of the assistant director of student teaching to school and district administrators.• Completed all necessary paperwork for participating schools and coordinated mass mailings of pertinent information that needed to be disseminated to students, school administrators and student teaching supervisors.• Maintained a Microsoft Excel spreadsheet of current contact information for local public, private and parochial elementary, middle and high schools.• Created a Microsoft Access database that contained contact information for all current and past student/intern teachers, field placement students, university supervisors and the K-12 school sites they were assigned to.

Assisted the Procurement Specialists and Director of Procurement by creating purchase orders for supplies that were purchased or needed to be purchased for the department. Maintained electronic and hard copy files and operated office equipment, such as copiers and fax machines.• Created purchase orders for supplies purchased and for independent consultant agreements with individuals outside of the company. Was responsible for submitting accurate check requests and wire transfers to accounts payable department for vendor invoice payment and the reconciliation of purchases made on the corporate credit card account.• Created blanket purchase agreements and releases for freight and storage costs incurred by mobilized and demobilized staff members, as well as for monthly fees related to communication devices used by overseas staff members. Used Oracle iProcurement database to manage all purchase orders and agreements for the procurement department.• Was responsible for procuring small items for overseas projects, such as office supplies and IT equipment.• Primary point of contact for vehicle, property and Health and Accident Coverage Insurance. Processed requests for adding and deleting vehicles and property from insurance policies, as well as accident or loss claims. Processed requests for Health and Accident Coverage Insurance for staff members traveling abroad.