- Award Recipient of Excellent New Employee (Jul 2023)- Driving Business Outcomes: Spearheaded the design and execution of comprehensive product roadmaps for cybersecurity solutions, including risk detection machine learning algorithms, case management platforms, alert systems, and investigation tools. Delivered scalable solutions that safeguarded user experience and contributed to sustained business growth.- New Product Launches: Played a key role in laying the groundwork for new market launches by integrating scalable risk systems into emerging business lines, which included 6 new social and messaging functions and 3 new apps (TikTok Studio, TikTok Notes, and Whee), maintaining spam levels below 1% and ensuring accuracy rates above 95%. These initiatives enhanced user safety while supporting new product launches and market expansions.- Stakeholder Management: Coordinated with cross-functional teams across different countries and time zones to ensure the timely implementation of risk control features and system integrations. Cultivated strong relationships to drive alignment and deliver shared business goals.- Data-Driven Enhancements: Conducted deep-dive data analyses and A/B testing to measure product performance and gather user feedback. Iteratively refined product roadmaps to enhance usability and effectiveness based on data insights and user needs.

- End-To-End Product Ownership: Led the full lifecycle management of an internal fraud rule engine, driving feature enhancements from ideation to post-launch optimization. Delivered critical functionalities such as rule editing, trial runs, and review processes, bolstering fraud detection and risk management capabilities.- Cross-Functional Collaboration: Partnered with development teams to devise efficient technical implementation strategies, ensuring timely delivery through realistic scheduling and seamless collaboration.- Product Launch Evaluation: Defined and implemented tracking requirements to assess the success of product launches, enabling data-informed decisions for iterative improvements.

- Designed user flows and visual styles of a progressive web application that enables a social service agency (CampusImpact) to conduct effective program evaluation- Conducted comprehensive user interviews and research and created user centered designs thatare tailored to user personas crafted- Built wireframes and mock ups using professional tools like Figma

• Manage accounts for the full customer life cycle, including product pitches and provision of client support• Optimize operations within the Sales Department by improvising existing training materials and SOP• Collaborate with the Marketing team to spearhead a community initiative “Joyfull Meals” under NVPC’s Company of Good project• Worked closely with the Tech & Product team to translate customer feedback onto the product roadmap

• Assisted with the launching of a pioneer Overseas Internship Program • Formulated Standard Operating Procedures (SOP) for various stakeholders involved in the program• Sourced for potential collaborations with other branches of Jane Goodall Institute

• Member of T'heartsFacilitated monthly visits to elderly at Teban Gardens and attended KRAFT programme organised by NUH. KRAFT was a programme aimed to promote long term interaction with patients in the hospital.• Member of Temasek Hall Dance ClubPerformed 3 items in Temasek Hall Dance Production and 2 items in Combined Hall Dance production