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@iras.gov.sg
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Jerry Liew is listed as Assistant Manager (Call Center) CIAC certified in Call Ctr Operation Mgmt at IRAS at IRAS, a company with 706 employees, based in Singapore, Singapore, Singapore. AeroLeads shows a work email signal at iras.gov.sg and a matched LinkedIn profile for Jerry Liew.
Jerry Liew previously worked as Assistant Manager (Ciac certified call center op management) at Iras and Bank Officer (Call Center) at Uob. Jerry Liew holds Business, Accounting from Edith Cowan University.
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AeroLeads found 1 current-domain work email signal for Jerry Liew. Compare company email patterns before reaching out.
Great interest in providing good service to customers and understanding call center management have helped me in my past and current job.
Listed skills include Call Centers, Crm, Call Center, Customer Service, and 16 others.
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A career timeline built from the work history available for this profile.
Singapore
- managed WFM for call center of 50 staff in Enforcement- managed Knowledge Management for call center- BCP rep - trainer for negotiation - call center budgeting - certification of achievement in R statistics programming - Quality Monitoring supervisor and involved in QM form design- Involved in new call center technology implementation, for example Avaya.
- Assist customer if they are reporting a fraud and assist to follow case for them- Facilitate payment transfer by verifying signature and available bank balance- Negotiate feasible installment plan to minimize debt- Propose debt redemption from collateral- Draft proposal and tabulation of term loan - Review cancellation of credit facilities by analyzing.
- Ensuring staffs meet their phone KPI and speaking to them on their results- Attending to customers’ complaint on staffs’ service- Use SAP for invoicing and adjustments due to corrected meter readings, waiver of late penalty, input reconnection fees and refunds - Training of staff on service excellence and handling difficult customers- Prepare monthly.
Other employees you can reach at iras.gov.sg. View company contacts for 706 employees →
Wendy Aw
Colleague at Iras
Singapore, Singapore
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EK
Eileen Kong
Colleague at Iras
Singapore, Singapore, Singapore
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MU
Manasa U
Colleague at Iras
Singapore, Singapore
View →
YD
Yuvaneshraj Deenadayalan
Colleague at Iras
Singapore, Singapore
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MK
Mengxin Koh
Colleague at Iras
Singapore, Singapore
View →
CO
Cephas Ong
Colleague at Iras
Singapore, Singapore
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CJ
Chua Jeana
Colleague at Iras
Singapore, Singapore, Singapore
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DL
Delwynn Lee
Colleague at Iras
Singapore, Singapore, Singapore
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JC
Jaslyn Chew
Colleague at Iras
Singapore, Singapore, Singapore
View →
HW
Hao Wang
Colleague at Iras
Singapore, Singapore, Singapore
View →
Quick answers generated from the profile data available on this page.
Jerry Liew works for IRAS.
Jerry Liew is listed as Assistant Manager (Call Center) CIAC certified in Call Ctr Operation Mgmt at IRAS at IRAS.
AeroLeads has found 1 work email signal at @iras.gov.sg for Jerry Liew at IRAS.
Jerry Liew is based in Singapore, Singapore, Singapore while working with IRAS.
Jerry Liew has worked for Iras, Uob, and Sp Services Ltd.
Jerry Liew's colleagues at IRAS include Wendy Aw, Eileen Kong, Manasa U, Yuvaneshraj Deenadayalan, and Mengxin Koh.
You can use AeroLeads to view verified contact signals for Jerry Liew at IRAS, including work email, phone, and LinkedIn data when available.
Jerry Liew holds Business, Accounting from Edith Cowan University.
Jerry Liew is listed with skills including Call Centers, Crm, Call Center, Customer Service, Analysis, Performance Management, Management, and Employee Training.
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