John E. Email & Phone Number

United States

Maintain proper controls on cash, inventory and expenses. Complete and transmit end-of-day reports by noon on Monday and by midnight all other days of the week. Make bank deposits daily by the established deadline. Call in fuel report by 8:00 a.m. each day. Select authorized person to make deposits on his/her day off. Such selection should be approved by the District Manager. Analyze sales trends by shift and by day. Requests assistance from the District Manager when needed. Maintain adequate staffing; train and schedule employees to meet the needs of our customers. As the development of subordinates is the primary function of the store manager, that ability will be instrumental in the manager's success. Recruit, screen and hire new employees. Coach, counsel and direct the activities of employees in the store on a day-to-day basis and provide on-going training. Of critical importance is the training of the assistant manager or other person(s) who will relieve the manager on days off. Develop and post work schedules for all employees within the labor guidelines established. Delegate duties as necessary. Conduct performance reviews on subordinates in timely manner. Discipline and terminate subordinates as necessary. Prior consultation with the District Manager is suggested but not required.Ensure that store meets company standards (safety, appearance, security, etc.) and that all employees comply with company policies.Order groceries so as to avoid both overstocked and out-of-stock conditions. Build-to forms should be utilized to ensure proper ordering for beer and soft drinks.Ensure merchandising procedures are implemented on a timely basis. Displays for sale items should be built timely and should include proper product on pricing on the correct signage.Attend all meetings designed to instruct or impart information.

Tulsa, Oklahoma Area

• Coordinate daily Front of the House and Back of the House restaurant operations• Deliver superior service and maximize customer satisfaction• Respond efficiently and accurately to customer complaints• Regularly review product quality and research new vendors• Organize and supervise shifts • Appraise staff performance and provide feedback to improve productivity • Estimate future needs for goods, kitchen utensils and cleaning products • Ensure compliance with sanitation and safety regulations• Manage restaurant’s good image and suggest ways to improve it• Control operational costs and identify measures to cut waste• Create detailed reports on weekly, monthly and annual revenues and expenses• Promote the brand in the local community through word-of-mouth and restaurant events• Recommend ways to reach a broader audience (e.g. discounts and social media ads) • Train new and current employees on proper customer service practices• Implement policies and protocols that will maintain future restaurant operations

Tulsa, Oklahoma Area

Monitor sales activities to ensure that customers receive satisfactory service and quality goodsDirect and supervise employees engaged in sales, inventory-taking, reconciling cash receipts.Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.Inventory stock and reorder when inventory drops to a specified level.Estimate consumer demand and determine the types and amounts of goods to be sold.Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.Assign employees to specific duties.Keep records of purchases, sales, and requisitions.Enforce safety, health, and security rules.Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.Establish and implement policies, goals, objectives, and procedures for their department• Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.

Austin, Texas Area

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts.• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.• Inventory stock and reorder when inventory drops to a specified level.• Instruct staff on how to handle difficult and complicated sales.• Estimate consumer demand and determine the types and amounts of goods to be sold.• Formulate pricing policies for merchandise, according to profitability requirements.• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.• Assign employees to specific duties.• Enforce safety, health, and security rules.• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.• Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.• Plan and prepare work schedules and keep records of employees' work schedules and time cards.• Review inventory and sales records to prepare reports for management and budget departments.• Examine products purchased for resale or received for storage to assess the condition of each product or item.• Establish and implement policies, goals, objectives, and procedures for their department.• Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Oklahoma City, Oklahoma Area

• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts.• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.• Inventory stock and reorder when inventory drops to a specified level.• Estimate consumer demand and determine the types and amounts of goods to be sold.• Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.• Assign employees to specific duties.• Keep records of purchases, sales, and requisitions.• Enforce safety, health, and security rules.

Tulsa, Oklahoma

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.• Answer customers' questions about merchandise and advise customers on merchandise selection.• Pack customer purchases in bags or cartons.• Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.• Transport packages to customers' vehicles.• Clean display cases, shelves, and aisles.

Associate'S Degree, Business/Commerce, General

High School Diploma, General Studies