Jackie L.
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Jackie L. Email & Phone Number

Customer Service and Sales Support Lead at PROCEPT BioRobotics
Location: San Francisco Bay Area, United States, United States 14 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service and Sales Support Lead
Location
San Francisco Bay Area, United States, United States
Company size

Who is Jackie L.? Overview

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Quick answer

Jackie L. is listed as Customer Service and Sales Support Lead at PROCEPT BioRobotics, a company with 767 employees, based in San Francisco Bay Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Jackie L..

Jackie L. previously worked as Customer Service and Sales Representative at Procept Biorobotics and Sales Administrator at Sciex. Jackie L. holds Bachelor Of Arts (B.A.), Cinematography And Film/Video Production; Marketing from San Francisco State University.

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Email format at PROCEPT BioRobotics

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PROCEPT BioRobotics

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Profile bio

About Jackie L.

Thorough and steadfast administrator with a focus in sales support and customer service. I am dedicated to providing quality care for ultimate customer satisfaction. With an attention to detail, problem-solving skills, and respect for deadlines to support sales managers or representatives. I provide a high level of accuracy and streamline orders from their quoting stage to booking POs in compliance to SOX and Revenue Recognition guidelines. While maintaining a positive and helpful attitude with my team and a willingness to learn and grow with the company. Strong operations professional with a Bachelor of Arts (B.A.) focused in Cinematography and Film/Video Production; Marketing from San Francisco State University.

Current workplace

Jackie L.'s current company

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PROCEPT BioRobotics
Procept Biorobotics
Customer Service and Sales Support Lead
California, United States
Employees
767
AeroLeads page
14 roles

Jackie L. work experience

A career timeline built from the work history available for this profile.

Customer Service And Sales Representative

Current

San Francisco Bay Area

Communicate with customers and distributors to fulfill requests and respond to inquiries.Resolve issues quickly and handle warranty claims.Coordinate shipments, manage warranty transactions, and process returns.Process orders and identify upselling opportunities.Reconcile shipping and invoicing issues.Support sales team with quotations, contracts, and.

Dec 2022 - Present

Sales Administrator

Redwood City, California, United States

Answer incoming calls from Queue system (call center).Answer and address customer (external & internal) inquiries and requests related to Sales Order shipment status', product pricing and availability, etc.Process Accessory, Consumable and Reagent Quotations and Sales Orders into Oracle.Log cases for all incoming calls into SFDC.Process Expensed.

Dec 2020 - Dec 2022

Sales Office Coordinator

San Francisco, California

Provide back up to main telephone receptionist including greeting and assisting clients.Create and maintain exhibitor event files. Record all contract due dates, payments, deposits, log all checks and payments.Process credit card charges, client billing and invoices. Tracking all past due accounts.Process letters generated by Sales Managers and all.

Nov 2018 - Jul 2020

Bartender

Hometown Heroes

South San Francisco

  • Contribute to team effort by multitasking customer service with kitchen and bar responsibilities
  • Respond to inquiries and rectify complaints to ensure customer satisfaction
  • Communicate correct orders to the kitchen and promptly serve the customers
  • Maintain cleanliness and set up for the next day
Jun 2016 - Mar 2020

Fashion Copywriter

Brisbane, California

Write informative product descriptions using industry standard fashion terms.Price merchandise based on retail value, condition, and style.Inspect consigned luxury product for condition issues (Quality Control).Data Entry (Provide pertinent garment information such as measurements and fabrication).Inspect and ensure items pass internal Authenticity.

Apr 2018 - Nov 2018

Beauty Advisor

San Francisco, California

The Email and Phone Representative provides client support via email and over the phones; assisting with client inquiries, trouble shooting and general support. They respond to all client communication via email or phone and provide client support regarding account inquiries, service, programs/promotions and.com/Direct technical issues.

Mar 2017 - Apr 2018

Sales Associate

San Francisco Bay Area

  • Build long-term customer relationships through clienteling
  • Help the team meet the monthly sales goal and maintain the sales floor
  • Consult and style clients using product knowledge
  • Increase customer retention by resolving complaints
Jan 2016 - Nov 2016

Stock Manager

San Francisco Bay Area

  • Operate the stock room by standardizing and managing due dates on shipment andconsolidation
  • Inventory control and apply loss prevention techniques with daily weekly, and monthly cyclecounts
  • Supervise the floor and advise other sales associates
May 2015 - Feb 2016

Intern

San Francisco Bay Area

  • Complete 120 hours in public access television channel, SF Commons
  • Arrange and organize events such as Producer PSA and Organization PSA Day
  • Create graphics and edit videos for their channel and website
  • Assist in video production with responsibilities including set design, sound recording, andcamera assistance
Jan 2015 - Aug 2015

Impact Team Member

San Francisco Bay Area

Sep 2011 - Aug 2013
Team & coworkers

Colleagues at PROCEPT BioRobotics

Other employees you can reach at procept-biorobotics.com. View company contacts for 767 employees →

2 education records

Jackie L. education

High School Diploma, Visual And Performing Arts, Vocal, Graduated With Honors

Van Nuys High School
FAQ

Frequently asked questions about Jackie L.

Quick answers generated from the profile data available on this page.

What company does Jackie L. work for?

Jackie L. works for PROCEPT BioRobotics.

What is Jackie L.'s role at PROCEPT BioRobotics?

Jackie L. is listed as Customer Service and Sales Support Lead at PROCEPT BioRobotics.

Where is Jackie L. based?

Jackie L. is based in San Francisco Bay Area, United States, United States while working with PROCEPT BioRobotics.

What companies has Jackie L. worked for?

Jackie L. has worked for Procept Biorobotics, Sciex, San Francisco Spca, Smg/ Moscone Center, and Hometown Heroes.

Who are Jackie L.'s colleagues at PROCEPT BioRobotics?

Jackie L.'s colleagues at PROCEPT BioRobotics include Devin Gram, Mha, Daniel Barry, Leah Rosenthal, Marilyn Mastros, and Chad Broach.

How can I contact Jackie L.?

You can use AeroLeads to view verified contact signals for Jackie L. at PROCEPT BioRobotics, including work email, phone, and LinkedIn data when available.

What schools did Jackie L. attend?

Jackie L. holds Bachelor Of Arts (B.A.), Cinematography And Film/Video Production; Marketing from San Francisco State University.

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