Jackie L. Email & Phone Number

California, United States

San Francisco Bay Area

Communicate with customers and distributors to fulfill requests and respond to inquiries.Resolve issues quickly and handle warranty claims.Coordinate shipments, manage warranty transactions, and process returns.Process orders and identify upselling opportunities.Reconcile shipping and invoicing issues.Support sales team with quotations, contracts, and account setups.Coordinate with logistics partners, sales team, and internal departments.Ensure compliance with procedures and update processes as needed.Maintain order and service documentation.Assist in improving customer service tools and processes.

Redwood City, California, United States

Answer incoming calls from Queue system (call center).Answer and address customer (external & internal) inquiries and requests related to Sales Order shipment status', product pricing and availability, etc.Process Accessory, Consumable and Reagent Quotations and Sales Orders into Oracle.Log cases for all incoming calls into SFDC.Process Expensed, Intercompany and Credit Card Orders.Review purchase orders to ensure compliance.Write-up replacement, return and credit requests and document complaints.Manage Region e-mail boxes.Submit customer master/account requests.

San Francisco, California

Provide back up to main telephone receptionist including greeting and assisting clients.Create and maintain exhibitor event files. Record all contract due dates, payments, deposits, log all checks and payments.Process credit card charges, client billing and invoices. Tracking all past due accounts.Process letters generated by Sales Managers and all catering paperwork: distribution of event orders, daily catering reports/logs, delivery receipts, tip sheets and all event changes.Fax menus and catering contracts to potential clients as generated by Sales Managers.Transmit correspondence as generated by Sales Managers.Create new files with event transmittals.Respond to requests from other facilities.Maintain monthly show sales calendar, including license number list and COD event forecasts generated by sales department, and monitor event forecast deadlines.Coordinate amenity program

South San Francisco

• Contribute to team effort by multitasking customer service with kitchen and bar responsibilities• Respond to inquiries and rectify complaints to ensure customer satisfaction• Communicate correct orders to the kitchen and promptly serve the customers• Maintain cleanliness and set up for the next day

Brisbane, California

Write informative product descriptions using industry standard fashion terms.Price merchandise based on retail value, condition, and style.Inspect consigned luxury product for condition issues (Quality Control).Data Entry (Provide pertinent garment information such as measurements and fabrication).Inspect and ensure items pass internal Authenticity standards.

San Francisco, California

The Email and Phone Representative provides client support via email and over the phones; assisting with client inquiries, trouble shooting and general support. They respond to all client communication via email or phone and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues.

San Francisco Bay Area

• Build long-term customer relationships through clienteling• Help the team meet the monthly sales goal and maintain the sales floor• Consult and style clients using product knowledge• Increase customer retention by resolving complaints

San Francisco Bay Area

• Operate the stock room by standardizing and managing due dates on shipment andconsolidation• Inventory control and apply loss prevention techniques with daily weekly, and monthly cyclecounts• Supervise the floor and advise other sales associates

San Francisco Bay Area

• Complete 120 hours in public access television channel, SF Commons• Arrange and organize events such as Producer PSA and Organization PSA Day• Create graphics and edit videos for their channel and website• Assist in video production with responsibilities including set design, sound recording, andcamera assistance

San Francisco Bay Area

San Francisco Bay Area

San Francisco Bay Area

Bachelor Of Arts (B.A.), Cinematography And Film/Video Production; Marketing

High School Diploma, Visual And Performing Arts, Vocal, Graduated With Honors