Lead and managed 20+ projects, using a wide range of research techniques to develop innovative strategies for market expansion, new business opportunities, new products and services, marketing, and change management. Planned and moderated research activities with empathy and curiosity to build trust with participants and uncover deep insights. Translated research data into clear insights, durable frameworks, and actionable recommendations to deliver to a variety of stakeholder groups. Served as Project Management Systems Lead (2020-2021): Managed and mentored a team of Project Specialists who support projects with research operations and worksession experience. Improved client project effectiveness by structuring and implementing SharePoint knowledge site with research best known methods, analysis activity guides, and design templates.

Served on the Leadership Team to oversee recruiting, culture, and training and development teams company-wide.

Managed and oversaw recruiting process from posting to offer. Hired 60+ Innovation Strategists and 10+ operations roles. Developed and captured the recruiting system, including candidate tracking system, application review checklist, communication templates, and interview guides.Led strategic business shifts based on candidate and employee research and insights, including company-wide salary band changes, moving from an internship-to-hire to full-time hire model, and the addition of a 6th level within the organization.

Collaborated with clients and teammembers on 15+ projects, using a wide range of research techniques to develop innovative strategies for market expansion, new business opportunities, new products and services, marketing, and change management.

Needfinding (ME216A) - Lead a discussion section of 8 students on topics at the cross section of design and social research. Coached students on assignments and projects, including a corporate project for Purina. Graded and provided written feedback on assignments.

Managed a team of two professors, four section leaders, and 42 students. Provided advice and clarification of assignments, lectures, and projects to students on an ongoing basis. Planned and organized a presentation to leaders of the Nike Explore group of the Nike Corporation.

Served as a representative of the United States in Belgium, exchanging cultural learnings with a diversity of people to promote collaboration and mutual understanding.In collaboration with KU Leuven & IMEC, conducted FEM (finite element modeling) analysis to evaluate the thermo-mechanical stress and strain induced by various materials during device fabrication processes. Research was chosen as the keynote speech of its session at the EuroSimE2004 Conference.

Wrote a Java application to statistically analyze search engine query logs to optimize search engine programs based on existing behaviorResearch was chosen for a poster presentation at the Tenth International World Wide Web Conference