Product Success Lead
Current• Investigate, triage, and escalate client requests as well as issues that require additional resources• Manage product issues/bugs to completion by working cross-functionally with Product Management, Engineering, and other key stakeholders• Surface valuable insights and feedback to team leaders and Product managers• Coach and guide junior team members• Effectively prioritize issues and support efforts monitoring the health of Cedar's products• Work on/support impactful team improvements and development projects• Collaborate on developing/enhancing team processes to scale