Product Success Lead
Current- Investigate, triage, and escalate client requests as well as issues that require additional resources
- Manage product issues/bugs to completion by working cross-functionally with Product Management, Engineering, and other key stakeholders
- Surface valuable insights and feedback to team leaders and Product managers
- Coach and guide junior team members
- Effectively prioritize issues and support efforts monitoring the health of Cedar's products
- Work on/support impactful team improvements and development projects