At SoftWorld, a Kelly Company, we focus on driving growth through strategic business development and strengthening customer relationships.- Extensive experience driving growth through strategic business development and account expansion. - Demonstrated expertise in building and maintaining strong customer relationships to foster trust and loyalty. - Proven track record of identifying and leveraging opportunities to achieve sustained revenue growth. - Skilled in designing and delivering tailored, value-driven solutions that address client needs effectively. - Strong communication and outreach abilities, resulting in successful client acquisition and retention strategies. - Deep expertise in IT cloud consulting, including cloud migration, optimization, and infrastructure solutions. - Advanced analytical and strategic thinking skills, ensuring effective problem-solving and decision-making. - Experienced leader with a history of fostering cross-functional collaboration to achieve business objectives.

• Business Development / New accounts to become a revenue driver for the Technology Division.• Account Management – Improving Business Relationship to growth existing account and increasing products and services positioning• Develop and maintain a qualified funnel of sales opportunities, to keep our new order ratio in place.• Provide a top Value-Based proposal to existing and new customers to solve their current needs.• Develop a customer outreach strategy to gain more contracts and increase revenue up to 2x.

NANOFIXIT™ has created a liquid screen protector based on Nanotechnology for any electronic device with a glass screen. The Liquid technology consists of a unique mix of Nanoscale Organic Silicon (SiO2) and the highest quality Antibacterial Titanium. • Responsible for introducing Nanofixit into the American Region.• Develop and implement strategic account programs to drive business growth across leading global companies in the Mobile Industry. • Responsible for developing key strategic accounts with great potential for Nanofixit products and building a business relationship with the regional distributors.• Define the GTM Strategy to go after Mobile Distribution Clients in each region• Analyze the market trend and develop products to fulfill the demands• Lead Sales & Marketing Initiatives to create brand awareness in the market• Source and Partner with major retailers to position Nanofixit as the most preferred screen protector in the market

• Responsible for LITTLEBUHITO's Product Development, with the main objective of positioning the brand in the Caribbean Markets, Latin America, and the USMain Achievement: • Define the GTM Strategy to go after Mobile Distribution Clients in each region• Analyze the market trend and develop products to fulfill the demands• Act as a stakeholder regarding vendor/provider negotiations in a pro to have a better PnL performance• Source and develop new business partnerships with global brands to increase product penetration in the region.• Lead Sales & Marketing Initiatives for the different Business Units of the Brand.

• Define the right Product Strategy for the region assigned and how to penetrate and win the markets.• Drive the product portfolio roadmap and present to financial customers in LATAM• Perform in-depth market analysis and leads business case for optimization products/solutions.• Creating the value proposition, develop positioning plans for all product launches as daily tasks.• I was able to work across all functional areas, gathering inputs, updating product plans, roadmaps, and communicating the impact of product decisions to all stakeholders.• I worked very extensively with other teams to define and execute the right launch and marketing plans. • Work with engineering team to define project scopes, schedule and costs associated in each project.• Managing relationship with C-Level customers was the key to reduce time and cost on each project.• Full Support the commercial team in positive helping them closing commercial deals in a positive way.• Always looking for simplicity and stays organized to meet goals.

• Developed and implemented strategic Sales & Marketing plans for the Mobile Phone industry across the Caribbean Region• Responsible for building strategic partnerships with major Mobile Operators (Claro, Altice, Bahamas Telecommunication, Digicel, Flow) along with key regional distributors to boost the brand presence at the point of sales• Navigated the team through turbulent times of financial constraints and management transitions• Achieved over +50% year-over-year revenue growth within key accounts• Strategically positioned Samsung Brand as the market leader in Puerto Rico, Dominican Republic, and Bahamas• Played a pivotal role in recovering challenging product segments with Digicel

• Led an extraordinary team to drive the Caribbean market to uncover insights that drove product portfolio strategy and enabled data-driven decisions to conquer and work very closely with the main Mobile Operators in the market.• I was able to manage and speak about the company portfolio, product launches, and product marketing strategies to block the competition and position Samsung as the leading brand in each segment.

• Facilitated the successful execution of SAMSUNG VENEZUELA's strategic objectives, aligning with the company's broader vision.• Showcased SAMSUNG's pioneering capabilities in introducing cutting-edge LTE technology to the Venezuelan market.• Led the planning, coordination, and execution phases of the LTE network trial, ensuring seamless integration with Movilnet's infrastructure.• Collaborated closely with cross-functional teams to optimize resource allocation and streamline project timelines.• Achieved successful trial outcomes, validating the reliability and effectiveness of SAMSUNG's LTE solutions in real-world scenarios.• Positioned SAMSUNG as a trusted partner for telecommunications innovation in Venezuela, laying the foundation for future collaborations and market expansion opportunities.

Amazing role at Samsung HQ as part of the Global Product Planning team assigned to Latin America, with a clear position as Mobile Product Manager, • Participate in task-force team to define the new Product creation/ development for Latin American Market.• Conducted in-depth market analysis to understand the market's needs and product competition.• Participate in the Product selection process for LATAM Region• Collaborated with global teams to develop effective strategies for positioning Samsung products as market leader.• Coordinated the selection and hiring process for third-party development companies to enhance the Samsung Apps Eco-System to support the global product strategy

• Led the Mobile Product portfolio strategy to contribute with overall Business KPIs for Venezuela• Collaborated with the Marketing team to develop effective product communication strategies aimed at converting prospects into buyers• Managed public relations with official media channels (Radio, TV, Print) as the designated Public Speaker for Samsung, disseminating product news and strategic messages to enhance brand awareness and market presence

• Collaborated directly with Samsung R&D team to optimize software development and testing processes, ensuring best-in-class solutions.• Facilitated a seamless product homologation process with key mobile operators in Venezuela, enhancing market penetration and customer satisfaction.• Engaged in direct communication and coordination with Samsung R&D team to align software development efforts with local market needs and operator requirements.• Conducted rigorous software and hardware tests utilizing state-of-the-art indoor/outdoor Mobile Test protocols, ensuring compliance with local regulations and standards.• Improved efficiency and effectiveness of software development and testing, leading to smoother product homologation processes and faster time-to-market.• Enhanced product quality and reliability, strengthening Samsung's competitive position in the Venezuelan mobile market.• Implemented feedback loops to iterate and refine software and hardware testing methodologies, driving continuous improvement and innovation in product development processes.