PMP project methodology.- Periodical reporting projects to customer companies CIOs with specific milestones, risks and costcontrol reporting.- Different projects successfully completed. o Design and Implementation of needed systems for business operation in new countries. o Data lines installation(DSL, wireless, satellite, Ethernet,...), VoIP worldwide delivery. o IT systems design and implementation for new media (mobile APPs, mobile sites, TV apps,...)- As Client Manager, managing P&L of multinational BT customer. Contract renegotiation, billing control, customer follow-up ...- Implementation of new services in BT (Mail Services, VDI, SAP support) designing internal processes, pricing and costs plans, resourcing, etc..

- Managing multiple services: o IT Service provider for important IBEX35 communications company. Team of 15 persons, windows / unix system administrators, databases, storage, ... o Datacenter service operation. Implementing and monitoring operating practices for Spanish ministry.- Implementation of ITIL best practices, change management processes, service design and catalog management, ...- Service stabilization achieved reducing SLA penalties to 0.- Successful implementation of project management office to deliver uncatalogued requests.

- Responsible for a regional health service systems administration service, reporting directly tomanagement and customer.- Managing a team of 5 system administrators. Windows, Unix, Oracle databases, Informix, owncustomer applications, servers etc.- Incident management and project management to implement new services. Transformation

- Technician in Windows and Unix systems for a regional health service. Informix and Oracle databases.- Implementation of monitoring systems (CA Unicenter Nagios server and nagios). Implementation ofincident management system Unicenter CA (including CMDB and asset control).- Collaboration with similar services in different regional health services to implement best practices and processes.