Jennifer Downs Email & Phone Number

Joint Base Elmendorf Richardson, Alaska, United States

Responsible for maintaining operational oversight of assigned forces to ensure effective command and control. Oversee the daily activities of joint ground, naval, maritime, air, special operations, reconnaissance and information management functions in a 24-hour Joint Operations Center.Expertise in strategic planning and operations, tactical-level command and operations, logistics and administrative management. Utilizes strong leadership, joint humanitarian operations, joint air… Show more Responsible for maintaining operational oversight of assigned forces to ensure effective command and control. Oversee the daily activities of joint ground, naval, maritime, air, special operations, reconnaissance and information management functions in a 24-hour Joint Operations Center.Expertise in strategic planning and operations, tactical-level command and operations, logistics and administrative management. Utilizes strong leadership, joint humanitarian operations, joint air tactical operations, emergency planning, operations management, risk assessment, training and development, terrain analysis, process improvement, proof-reading and editing, access and control procedures and implementation. Show less

Anchorage, Alaska, United States

Managed Wasilla orthopedic clinic, leading daily business operations of 28-member clinical team as well as operations and facilities oversite of Eagle River clinic with rotating medical staff; expanded responsibilities in 2022 to include coverage of Anchorage facility with 6 additional clinical teams. Direct all business, technical, and clinic workstreams across all 3 facilities, ensuring effective, efficient delivery of patient-centered care. Optimized patient flow, staff scheduling… Show more Managed Wasilla orthopedic clinic, leading daily business operations of 28-member clinical team as well as operations and facilities oversite of Eagle River clinic with rotating medical staff; expanded responsibilities in 2022 to include coverage of Anchorage facility with 6 additional clinical teams. Direct all business, technical, and clinic workstreams across all 3 facilities, ensuring effective, efficient delivery of patient-centered care. Optimized patient flow, staff scheduling, recruiting, training, and onboarding of medical assistants and materials management practices. - Eliminated $200K in annual overtime wages at Wasilla Clinic by restructuring staff and schedules to optimize coverage for walk-in clinic.- Reduced clinic restocking time from 5 hours per week to 2 minutes per week through standardized restocking process and portable restocking system that increased efficiency. Show less

Joint Base Elmendorf Richardson, Alaska, United States

Directed preparation and operations for deployments of varying size and urgency. Led 4 staff members maintaining preparedness of 1400 personnel across 3 separate wing-level programs. Collaborated with Joint Force Headquarters and Total Force Integration leaders to coordinate and execute contingency and exercise strategies.- Improved process for large-scale, non-emergency deployments (90 personnel with up to 6 aircraft) and consistently achieved deployment readiness an average of 60 days… Show more Directed preparation and operations for deployments of varying size and urgency. Led 4 staff members maintaining preparedness of 1400 personnel across 3 separate wing-level programs. Collaborated with Joint Force Headquarters and Total Force Integration leaders to coordinate and execute contingency and exercise strategies.- Improved process for large-scale, non-emergency deployments (90 personnel with up to 6 aircraft) and consistently achieved deployment readiness an average of 60 days ahead of schedule by documenting and upholding standard operating procedures. Show less

Joint Base Elmendorf Richardson, Alaska, United States

Managed in a 300+ personnel organization conducting maintenance and operations functions to support 18 aircraft and equipment valued over $2B. Oversaw daily maintenance, established production priorities, and ensured compliance with federal regulations as well as safety and quality assurance measures. Facilitated guidance on skill progression, career development, fitness standards.- Implemented new process improvement programs in 7 functional areas including metrics, training, compliance… Show more Managed in a 300+ personnel organization conducting maintenance and operations functions to support 18 aircraft and equipment valued over $2B. Oversaw daily maintenance, established production priorities, and ensured compliance with federal regulations as well as safety and quality assurance measures. Facilitated guidance on skill progression, career development, fitness standards.- Implemented new process improvement programs in 7 functional areas including metrics, training, compliance, leadership, and scheduling systems.- Transformed 3 challenged maintenance shops and increased productivity by 45%. Identified opportunities to bolster training of both new and existing personnel. Gained buy-in and facilitated cultured shift through compliance and education. Show less

Joint Base Elmendorf Richardson, Alaska, United States

Provided medical care to military personnel, including documentation of medical histories and examination, assessment, and treatment of patients. Provided emergency medical, dental, and surgical services and stabilized patients for transport to higher level of care. Managed healthcare administration tasks. Supported routine preventative patient care and education. Certified and operated in the areas of emergency trauma, flight medicine protocols, pharmacy, laboratory technician… Show more Provided medical care to military personnel, including documentation of medical histories and examination, assessment, and treatment of patients. Provided emergency medical, dental, and surgical services and stabilized patients for transport to higher level of care. Managed healthcare administration tasks. Supported routine preventative patient care and education. Certified and operated in the areas of emergency trauma, flight medicine protocols, pharmacy, laboratory technician, bioenvironmental sciences, public health food and facility inspections, medical administration, and medical logistics.- Deployed to Djibouti, Africa isolated the source of an E. coli outbreak affecting 300 personnel by analyzing and isolating water supply chain in remote outpost. - In 6 months, improved flying squadron medical readiness from 72% to 98%. - Developed clinical notetakers that are published in the Air Force Independant Duty Medical Technician Protocol Manual. Show less

Master Of Science - Ms, Health Administration - Conflict Resolution, Summa Cum Laude

Bachelor Of Science - Bs, Health Administration