Joseph Macaluso Email & Phone Number

North Brunswick, New Jersey

Mechanic at Middlesex county central vehicle light equipment

Jackson, New Jersey

Assisted riding on the Truck selling tools to Customers at different shopsLearned the computer system , remembering all shortcuts and required operationsSpoke to average of 250-30 customers a week and made sure all of the tools were repaired when needed

Lakewood, New Jersey

• Remove and install high performance products, from suspension and engine work to installing superchargers and transmissions• Punch in and out of each job in a timely fashion• Performing work finishing the task within the allotted time for flat rate

Wall, New Jersey

• Performed required tasks to diagnose and fix issues with customers vehicles• Spoke with customers advising the about of labor and parts required for jobs• Authorized the amount of time and money needed from customer• Fixed customers vehicles from Engine replacements, Teardown and rebuilds, Transmissions, Axles , Etc

Wall, Nj

• Assisted Customer whom came into store, Called in on the phone in regards to repairing, diagnosing and picking parts for their Diesel trucks.• Managed orders through systems (MOM) and handled all aspects of orders as well as fitment and some directions on installation• Assisted with installations of parts as well as packaged for their desired performance goals

Cranbury, Nj

• Worked with Co-workers who were not as knowledgeable in the automotive field• Taught many co-workers the basics on what they need to know for selling aftermarket items and what to look for in specific items • Answered on average of 1000 plus calls a month • Dealt with customers and learned how to prevent escalations• Took many training classes on excellent customer service • Worked very closely with everyone in the company • Go to person for performance and Trucks • Helped customers with engine and suspension setups • worked with customers and internal departments via phone as well as email throughout the day• worked with multiple windows open working off two computer screens multitasking multiple orders and or issues going on

Computer Information And Networking, Cisco, 3.25

I am currently enrolled in Computer information systems with a focus in Networking and communications here at DeVry. I am focusing.

Automotive Technician, General Automotive Knowledge, 3.89 Gpa

Diploma in Automotive Technology November 8th 2012. Training included 1,530 hours in the following subjects:  Automotive Engines.