James Mackenzie Jr. Email & Phone Number

James Mackenzie Jr. is a Voice Systems Architect at viiz communications at WiMacTel. He possess expertise in customer service, telecommunications, project management, microsoft excel, microsoft office and 20 more skills.

Listed skills include Customer Service, Telecommunications, Project Management, Microsoft Excel, and 21 others.

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  Voice Systems Architect

  Wimactel

  2006 - Present - Calgary, Canada Area

  WiMacTel is a Telecommunications and Call Center company comprising of experienced and passionate people operating in a culture of extreme customer service. WiMacTel is listed with the Better Business Bureau Accredited with an A+ rating which demonstrates our commitment to service excellence.The WiMacTel brand is known in the industry as a service provider with heart. Our reputation and dedication to service excellence is why WiMactel is entrusted to represent today many well known customer products and services nationwide across Canada and the USA.WiMacTel provides today, but is not limited to, the following products and services:• Operator services• Directory assistance• Outsource call center solutions• Long distance• Calling cards• Inmate telecom services• Inmate friends and family calling plans• Payphones• Payphone management services• Technical field services• Telecom repair services• Toll free management and network routing• Back office support and reportingOur customers include:• LEC/CLEC’s such as Bell Canada, Aliant, MTS, SaskTel, TELUS, NWTel, TBayTel, CenturyLink, Hawaiian Telcom and GCI• Airports such as Dallas Fort Worth, Seattle Tacoma, Minneapolis St. Paul, Salt Lake City, Portland, Spokane, Tucson, Will Rogers, Des Moines, Boise, Albuquerque, Albany and Anchorage• Universities, Hotels, Hospitals, Correctional Institutions, Shopping Malls, Convenience Stores, Fuel/Truck Stops, Grocery Stores and Payphone OperatorsWiMacTel’s continued growth is through organic sales; investment in R&D affording new products in our existing markets; and acquisitions of which we have closed 9 transactions in the last 10 years.WiMacTel understands and supports both regulated and non-regulated services. WiMacTel is a certified long distance carrier, VoIP reseller, wireless reseller and payphone service provider nationwide in the USA and Canada. We have nationwide LEC/CLEC billing agreements and are a PCI DSS compliant credit card merchant.