Jason Madole Email & Phone Number

Greater Milwaukee

HCM & Workforce Management Technology for the Hospitality and Restaurant industry.

Wisconsin, United States

Greater Milwaukee

Programmatic Recruiting - Client Success

Delafield Wisconsin

As an Business Development Representative I meet and exceed sales quotas via territory management through a true hunter outbound approach.I currently leading the three largest territories for Modern Hire where I research prospective clients, identify key players and nurture leads through a multi-touch, multi-channel cadence. Everyday, I work to actively increase awareness and understanding of the benefits that interviewing software brings to large enterprise businesses.

Northbrook Il (Home-Based Employee)

Provide leadership and strategic consulting to stakeholders across the organization, focusing on the voice of the customer and acting as a Customer Experience advocate.Selected Achievements:Defined and managed the product lifecycle for new and ongoing customer experience initiatives Accountable for technology platform roadmap, enhancement delivery and KPIs for a tool that helps agents and customers understand their billIntegrated platform into automated phone system to reduce call volume to agents by 40% Leveraged customer insights and design thinking to support the development of products, solutions and experiences

Northbrook Il

Directed business development functions, new product rollouts, customer relationships, and contract negotiations. Lead cross functional team training, coaching and mentoring. Owned the online self-service growth road map.Selected Achievements:Defined and executed multi-channel promotions to drive awareness through agents, internal partners and customersOversaw completion of productivity goals and employee educationMonitored program performanceProposed and developed new programming ideas and special features to drive audience engagementManaged programs from initial concept to completion

Northbrook, Il

Managed national paid search campaigns for over 20 business partners.Selected Achievements:Managed customer experience across the full sales cycleManaged customer digital marketing strategies

Northbrook, Il

Managed customer digital marketing strategies. Directed strategic support for senior leadership, providing detailed analysis for new business opportunities.Selected Achievements:Researched competitors to identify potential new product opportunitiesRepresented clients to internal and external stakeholdersCultivated long-term relationships with internal clients to budget and achieve customer objectives Executed marketing plans to increase branding exposure, customer traffic and sales

Business Development manager for Visa loyalty and usage programs with Chase, Bank of America and Capital One. Responsible for budgeting, end-to-end creative development and branding adherence. Selected Achievements:Managed multiple projects simultaneously toward a $1.7MM budgetLed cross-functional team (art, copy, production, media, external vendors) to ensure projects met client objectives within tight schedules and budgetsLed strategic planning, project concept development and business improvementsSupported branding strategy for Visa, and merchantsManaged, mentored and developed team of 3 account managers

Conducted B2B and B2C sales, working with 150+ architecture and design firms plus end consumers. Managed account portfolio of 150+ client customers while prospecting plus 10 new leads each week. Selected Achievements:Negotiated pricing with suppliers and clients, including a 35% reduction in installation costs Planned and developed strategies to increase salesManaged all aspects of projects from initial sale through design developmentEducated customers on product featuresConsulted with installers and vendors to assess costs and market levels, determining optimal price points to meet profit demandsDiscovered sales opportunities

Developed International campaigns that incentivized merchants to display Discover Network signage and increase Discover card usage.Selected Achievements:Designed and implemented marketing strategies, including Contests and Sweepstakes that yielded a 10% response rate, an improvement of 100%Managed vendor relationships resulting in a faster time-to-market and cost savingsManaged project resources, scope, schedule and budget of $8MM annuallyDeveloped relationships with internal and external clients to advance

Managed production of direct mail campaigns, to increase response rates while reducing costs. Led weekly cross-functional production meetings and managed a network of over 75 production vendors to keep projects on track.Selected Achievements:Set and administered annual operating budget, consistently maintaining controls and preventing overages.Monitored inventory levels on daily basis and placed new orders for materials to keep supply well-stocked.

Managed multiple external customer relationships to deliver time-sensitive Compliance material for tax season. Worked closely with the Production teams to ensure all jobs were scheduled, mailed and produced within ISO quality standards.Acted as a liaison between customers and production to communicate customer needs and ensure compliant and timely processing of customer dataManaged all areas of new product implementation, including scheduling runs and managing paper stock and proprietary print material inventoriesOrdered and maintained over $10,000 in inventoriesManaged and developed direct reports responsible for year end tax Compliance

Managed B2B relationships with multiple customers to deliver time-sensitive compliance material for tax season. Worked closely with production teams to ensure all jobs were scheduled, mailed and produced within ISO quality standards.Acted as a liaison between external customers and internal teams to ensure customer needs were met, including compliant and timely data processingManaged all areas of new product implementation, including scheduling runs and managing paper stock and proprietary print material inventoriesOrdered and maintained over $10,000 in inventoriesManaged direct reports responsible for year end tax Compliance

Bachelor Of Arts (B.A.), Marketing/Marketing Management, General

Education record