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Maggie Davidson Email & Phone Number
Associate Director of Identity and Access Management Services
at
Harvard University
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✓ Verified August 2026
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Profile completeness 86%
Current company
Role
Associate Director of Identity and Access Management Services
Location
Chicago, Illinois, United States
Who is Maggie Davidson? Overview
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Maggie Davidson is listed as Associate Director of Identity and Access Management Services at Harvard University, based in Chicago, Illinois, United States. AeroLeads shows a matched LinkedIn profile for Maggie Davidson.
Maggie Davidson previously worked as Collaboration Application Systems Supervisor & Service Manager at University Of Michigan Information And Technology Services and Service Manager at University Of Michigan Information And Technology Services. Maggie Davidson holds Master Of Science In Information, 4.0 Gpa from University Of Michigan - School Of Information.
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Harvard University
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Profile bio
About Maggie Davidson
IT manager and developer focused on enterprise IT service delivery in higher education institutions. I bridge the gap between technical and non-technical teams. I believe in technologies that support and enhance human interactions, rather than those which aim to replace human interaction.
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8 roles
Maggie Davidson work experience
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Associate Director Of Identity And Access Management Services
IAM lead team member, service owner for the Identity Data Service at Harvard. Co-leading a project ("Person Data Quality") to create a new hub for person data and implement master data management of person data sourced from multiple systems. Supervising a team of 6.
Collaboration Application Systems Supervisor & Service Manager
Service Manager and member of the lead team for Collaboration Services at U-M. Supervising 6 programmers and support analysts. Leading strategy, back-of-house, and technical operations (including development) related to the administration of enterprise cloud collaboration services across all U-M campuses and Michigan Medicine. Google for Education, Dropbox, Zoom, Slack Enterprise Grid, Microsoft Office 365, and Microsoft Teams.
Oct 2021 - Jun 2023
Service Manager
Managing enterprise vended cloud services and custom developed products for the university.- Since March 2020: Zoom video conferencing- Since December 2020: Microsoft Teams- Since August 2021: Slack Enterprise Grid- January 2019-July 2021: Student Explorer custom developed tool to help academic advisors identify students who are academically at-risk- March 2020-September 2021: Remote Office Hours Queue custom developed tool to virtually mimic waiting in line, such as for… Show more Managing enterprise vended cloud services and custom developed products for the university.- Since March 2020: Zoom video conferencing- Since December 2020: Microsoft Teams- Since August 2021: Slack Enterprise Grid- January 2019-July 2021: Student Explorer custom developed tool to help academic advisors identify students who are academically at-risk- March 2020-September 2021: Remote Office Hours Queue custom developed tool to virtually mimic waiting in line, such as for instructor office hours or drop-in advisingMy work involves service management (as a member of the highest support tier team and responsible for ensuring that frontline teams have the training and resources to support each service), roadmap planning and strategy, vendor relationships (for the vended services), product and sprint management (for the custom apps), technical configuration, integrations, and programming for administrative applications.Pre-pandemic, I was working with campus partners in the advising and student success space to understand technology needs and implement enterprise tools to fill the gaps. However, the pandemic shifted university priorities and I have been working on other projects. Show less
Jan 2019 - Oct 2021
Data And Systems Analyst - Lsa Opportunity Hub
Managed LSA Opportunity Hub internal data, systems, and processes to support rapidly expanding programs and staffing, including impact reporting and serving as business lead on major college-wide technology project. Promoted to this role from Information and Systems Specialist when Hub was formed in July 2016.
Sep 2016 - Jan 2019
Information And Systems Specialist - Lsa Opportunity Hub/Lsa Internship Program
Managed LSA Internship Program internal data, systems, and processes, including coordination of scholarship application, review, and award process and coordination of international health and safety requirements completion. On July 1, the LSA Internship Program became the LSA Opportunity Hub and I was promoted to Data and Systems Analyst.
Jan 2016 - Aug 2016
Immigration Assistant - International Center
Managed immigration-related internal data and SEVIS data and processed immigration documents for all F and J international students at the Ann Arbor campus (~7,000 students).
Dec 2014 - Jan 2016
4-H Youth Development Program Coordinator
Coordinated volunteer-based youth development programs in Washtenaw and Lenawee counties focused on programs for 5-8 age range, urban program development, and volunteer recruitment, screening, and training.
May 2013 - Nov 2014
2 education records
Maggie Davidson education
Master Of Science In Information, 4.0 Gpa
Bachelor’S Degree, Classical And Ancient Studies
FAQ
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What company does Maggie Davidson work for?
Maggie Davidson works for Harvard University.
What is Maggie Davidson's role at Harvard University?
Maggie Davidson is listed as Associate Director of Identity and Access Management Services at Harvard University.
Where is Maggie Davidson based?
Maggie Davidson is based in Chicago, Illinois, United States while working with Harvard University.
What companies has Maggie Davidson worked for?
Maggie Davidson has worked for Harvard University, University Of Michigan Information And Technology Services, University Of Michigan College Of Literature, Science, And The Arts, University Of Michigan, and Michigan State University Extension.
How can I contact Maggie Davidson?
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What schools did Maggie Davidson attend?
Maggie Davidson holds Master Of Science In Information, 4.0 Gpa from University Of Michigan - School Of Information.
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