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Joseph Mann Email & Phone Number

Operational technology specialist | RAF veteran | Aeronautical engineering | Project management | Experience within sports performance and customer service. at Amazon
Location: Sheffield, England, United Kingdom 11 work roles 4 schools
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Role
Operational technology specialist | RAF veteran | Aeronautical engineering | Project management | Experience within sports performance and customer service.
Location
Sheffield, England, United Kingdom
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Joseph Mann is listed as Operational technology specialist | RAF veteran | Aeronautical engineering | Project management | Experience within sports performance and customer service. at Amazon, a with 500669 employees, based in Sheffield, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Joseph Mann.

Joseph Mann previously worked as Senior Reliability Engineer at Amazon and Reliability Engineer at Amazon. Joseph Mann holds Level 3, Electrical Installations Bs 7671:2018, Pass from City & Guilds.

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Amazon

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About Joseph Mann

Experienced and disciplined professional with a strong background in the British military, specialising in aeronautical engineering and avionics. Committed to excellence, I bring a diverse skill set developed through military training and academic pursuits. An efficient Reliability Maintenance Engineer at Amazon, ensuring equipment functionality and fostering continuous improvement. Former Avionics Technician in the Royal Air Force, adept at troubleshooting under high pressure and leading teams for timely task completion. My expertise extends to broadband technical support at Sky, coaching teams for optimal performance. Beyond my military and technical roles, I've excelled in diverse positions, including Customer Service Representative and Strength and Conditioning Coach. I possess strong organisational, communication, and management skills, honed through military service and civilian roles. Fluent in conveying ideas, I am also self-taught to a basic level in several languages for effective communication in diverse environments. Seeking new challenges to apply my skills and contribute to organisational success.

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Amazon
Amazon
Operational technology specialist | RAF veteran | Aeronautical engineering | Project management | Experience within sports performance and customer service.
seattle, washington, united states
Website
Employees
500669
AeroLeads page
11 roles

Joseph Mann work experience

A career timeline built from the work history available for this profile.

Senior Reliability Engineer

Current

Leeds, England, United Kingdom

• Set an example by following health and safety best practices and monitor others to ensure they adhere to these standards.• Work hands-on and demonstrate expert knowledge of all Material Handling Equipment (MHE) in the building.• Coach and mentor technicians during their shifts.• Ensure high levels of equipment availability for internal customers through effective troubleshooting and prioritisation.• Assist in the continuous improvement of systems in a consistent manner across the EU network.• Build and maintain good working relationships at all levels within the organisation.• Understand Overall Equipment Effectiveness (OEE) and equipment performance metrics.

Aug 2024 - Present

Reliability Engineer

Sheffield, England, United Kingdom

Adherence to health and safety compliance, standards, and regulations.Executing planned preventative maintenance on diverse equipment (electrical and mechanical).Rapid response to breakdowns, ensuring high-level operational output.Effective communication with stakeholders during breakdowns.Continuous improvement through learning from faults and providing feedback.Collaboration with and management of on-site contractors to minimise operational disruption.

Nov 2022 - Aug 2024

Reliability Engineer Planner

United Kingdom

Temporary step up role. Supporting Engineer Planners in the Central and East region covering multiple sites across over 200 miles.Working collaboratively with maintenance management and onsite maintenance technicians.Carrying out daily stock health checks, receiving parts, checking warranty claims and performing shift report audits.Checking planned maintenance schedule and remaining flexible to deal with making adjustments for unforeseen circumstances that arise. Creating asset records for over 800 items using Microsoft Excel per site.Leading parts store move involving organisation of physical move, relocation of items in computerised maintenance management system and relabelling of over 1000 items.Leading weekly metrics meetings with engineering site managers.

Apr 2024 - Jun 2024

Avionics Engineer

Ensuring avionic systems' serviceability on UK defence assets.Collaborating within a team to diagnose and rectify faults, ensuring aircraft serviceability.Prioritising quality in daily tasks according to policy.Engaging with industry partners for replaceable assets and investigating complex faults.Upholding military standards and embodying self-discipline, respect, integrity, and excellence.

Mar 2016 - Nov 2022

Broadband Technical Expert & Coach

Sky

Sheffield, United Kingdom

Offering expert broadband and telephone troubleshooting guidance to phone agents.Validating engineer visits to minimise unnecessary costs for the business.Leading team briefings and conducting individual coaching sessions.

Apr 2015 - Mar 2016

Customer Service Representative

Sky
Jul 2013 - Apr 2015

Off Ice Coach

Best Of British Ice Hockey Camps

Off ice conditioning coach at one of Europe's premier ice hockey camps.Specializing in hockey-specific conditioning techniques.Instructing participants of all ages and skill levels.Emphasizing the significance of off-ice training in hockey performance.

Apr 2011 - Apr 2015

Customer Service Representative

Providing exceptional customer service and support via phone, email, and chat. Handling inbound and outbound calls efficiently and professionally. Resolving customer inquiries, complaints, and issues in a timely manner. Maintaining accurate records of customer interactions and transactions. Collaborating with team members and other departments to ensure customer satisfaction. Adhering to company policies and procedures while delivering top-notch service. Continuously striving to meet and exceed customer service targets and metrics.

Aug 2012 - May 2013

Strength And Conditioning Coach

Thomas Rotherham College Rugby Union

Strength and Conditioning Coach for Thomas Rotherham College Rugby Union team.

Oct 2012 - Mar 2013

Gym Instructor

Trsports

Rotherham

Designing and implementing personalised fitness programs tailored to individual client needs and goals. Conducting fitness assessments and consultations to determine clients' baseline fitness levels and objectives. Providing hands-on instruction and guidance on proper exercise techniques and equipment usage. Educating clients on the principles of nutrition, hydration, and recovery to complement their exercise routines.Ensuring a safe and clean gym environment by enforcing facility rules and sanitation protocols. Processing bookings and memberships using admin and payments system.

Jul 2012 - Sep 2012

Strength And Conditioning Coach

Bradford Bulls

Designing and implementing comprehensive strength and conditioning programs for under 18s and under 20s rugby league players at Bradford Bulls RLFC. Conducting thorough fitness assessments to evaluate players' physical capabilities and identify areas for improvement. Developing individualised training plans to optimise performance, prevent injuries, and enhance overall athleticism. Utilising advanced training techniques and equipment to enhance players' strength, speed, power, agility, and endurance. Collaborating closely with coaching staff to integrate strength and conditioning principles into team training sessions.

Oct 2010 - Apr 2012
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4 education records

Joseph Mann education

Level 3, Electrical Installations Bs 7671:2018, Pass

City & Guilds

Up to date with the latest industry regulation on wiring and the safe use and operation of electrical equipment and systems. It covers.

Sports Performace Conditioning Bsc, Sport And Exercise Science

York St. John University
FAQ

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What company does Joseph Mann work for?

Joseph Mann works for Amazon.

What is Joseph Mann's role at Amazon?

Joseph Mann is listed as Operational technology specialist | RAF veteran | Aeronautical engineering | Project management | Experience within sports performance and customer service. at Amazon.

Where is Joseph Mann based?

Joseph Mann is based in Sheffield, England, United Kingdom while working with Amazon.

What companies has Joseph Mann worked for?

Joseph Mann has worked for Amazon, Royal Air Force (Raf), Sky, Best Of British Ice Hockey Camps, and Captia.

Who are Joseph Mann's colleagues at Amazon?

Joseph Mann's colleagues at Amazon include Bina Biswas, Victor Navarro, Jerry Calderon, Ayesha Azam, and Giri Vasagan.

How can I contact Joseph Mann?

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What schools did Joseph Mann attend?

Joseph Mann holds Level 3, Electrical Installations Bs 7671:2018, Pass from City & Guilds.

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