Mark Mcdonald Email & Phone Number

Conway, Ar, Us

Little Rock, Arkansas Area

Credentialed work with the Employee Assistance Program and Crisis Intervention Program, serving FBI agents, analysts, employees, and their families in Arkansas, as well as the FBI Academy and Southern Region as needed.- Improve employee well-being by delivering comprehensive assistance and confidential support to employees, agents, patients, and families during challenging situations.- Foster inclusivity and resilience by delivering targeted assistance focused on religious, ethnic, and social inclusiveness, and support critical incident response when needed.- Strengthen training programs at the FBI Academy in Quantico, Virginia, by leading in-house support initiatives for agents in training, law enforcement personnel, faculty, and staff.- Coordinate with regional crisis response teams to ensure timely and effective support during emergencies and critical incidents.

Little Rock, Arkansas, United States

- Deliver critical support to patients, families, and staff, ensure compassionate care, and promote patient satisfaction through effective communication. - Achieved advanced expertise by completing four units of nationally accredited clinical training under close supervision. - Excel in multidisciplinary environments by working and training in trauma response, intensive care, palliative care, oncology, clinical research, crisis debriefings, and interdisciplinary team reviews.- Pioneer innovative programs by analyzing community needs and interests, and develop impactful initiatives that address gaps in care and support.

Conway, Arkansas, United States

- Spearheaded the launch and successful development of an insurance agency and transformed it into a thriving brokerage that exceeded growth targets.- Built and led a high-performing team while ensuring compliance with Arkansas Insurance Commission standards and the Nationwide Multistate Licensing System.- Oversaw and directed all corporate and financial operations, and secured the agency's financial health and sustainability.- Strategically scaled the agency, exceeded market value in key areas, and successfully sold the business, recouping part of personal investments while sustaining operations.

Arkansas, United States

- Ensured the timely delivery of numerous weekly events by managing operations for organizations ranging from 40 to 1.2K+ members. Oversaw an executive team to manage administrative, program, volunteer, and teaching staff of more than 50 members.- Launched and managed an award-winning licensed preschool, recruiting and supervising initial staff and establishing board of directors.- Secured ongoing support and funding by leading grant writing and capital campaigns, and providing detailed reports.- Managed all communication strategies and served as the primary contact for media relations.- Held multiple state supervisory and administrative positions, including administrative oversight and staff support for 5-10 organizations at a time and oversight of state revenue and expenses.

Springdale, Arkansas, United States

- Provided support and care to 11K+ individuals, including 6.4K employees and their families across 15+ locations in Northwest Arkansas, the USA, and a few international locations.- Fostered a culture of diversity and inclusion while cultivating an environment where all employees felt valued and supported.- Led annual international chaplain training programs to enhance global chaplain HR effectiveness.Completed extensive Tyson management training to develop expertise in financial management, human resources, and leadership.- Organized and executed educational forums, networking events, and pitch sessions that strengthened connections between employees and community service providers.

Bachelor'S Degree, Humanities

Master'S Degree, Theology And Counseling

University Senator and Karis Stahl Faley Award

Graduate Work, History/Languages

Cpe, Clinical Care

Cpe