Jenni M. Email & Phone Number

I am a Certified Professional in Training Performance, CPTP. I am an eLearning Developer and Instructional Designer. I am driven, focused, and ethical. I am kind and care about others. My passion to help people learn has continually increased through out my career. Developing effective and fun learning experiences was the most logical progression in my journey. Face it, we’ve all had boring, nondescript, mandatory training classes. I aim to be a part of the rising force that transforms adult learning!I am skilled using (but not limited to) adult learning theories such as ADDIE, Merrill’s First Principles, Pebble in a Pond, and Backward Design. I am versed in Gagne’s Nine Events of Instructional Design as well as Memory and Cognitive Load Theories.Throughout my career, I have excelled with one-on-one and small group trainings on technical subject matter using non-technical language, both verbal and written. I have been acknowledged for using critical thinking to analyze, troubleshoot and research complex issues. I have a proven ability to use a calming and professional demeanor to diffuse heightened situations which builds trustworthy relationships with internal and external clientele. I am proficient with documenting, revising and organizing written processes and procedures as well as creating, editing, and organizing training collateral for small, mid, and large scale projects.Competencies:eLearning DeveopmentInstructional DesignDesigning Job Aids and InfographicsProject ManagementVisual DesignWriting Instructional ManualsWriting, Editing & Proof readingCritical ThinkingCoaching & MentoringDeveloping & Maintaining RelationshipsTechnology:Articulate Rise, StorylineELB LectoraAdobe InDesignAffinity DesignerAudacityCanva ProFigmaGoogle Docs/Slides/SitesLMS Learning Management SystemsMS Office SuiteMS TeamsSlackSmartsheetSnagItSharepointVyondZoomVolunteering:Mamie Doud Eisenhower Public Library - Substitute Library AideCompleted Therapy Dog Training Course receiving Canine Good Citizen Certificate

Listed skills include Management, Customer Service, Team Building, Travel Management, and 11 others.