I am a speaker, author, writer, and executive consultant in the areas of customer-focused enterprise, leveraging and optimizing human capital at the individual level, and project development and management.My years in Corporate America taught me a lot about the way things worked, and unfortunately, continue to work on many fronts. It reminds me that change scares the heck out of people and causes irrational behavior among those who are otherwise grounded. One of my goals now is to help build a value bridge between legacy knowledge and the marvelous ideas and tools of the current generation of thought leaders. Imagine combining the insights with the technology genius! You can see some of my work at www.joycecoleman.com, www.leverage-your-resources.com, www.locusthillpublishing.com , www.highschoolceos.biz, www.success-networking.net, and www.blackhairproject.biz.Specialties: writing, event production; assisting clients in excavating and leveraging their skills and knowledge, process optimization; customer relationship management