Manager over new software development for B2B ecommerce systems and the professional customer website for AAP (advancepro.com) and support and maintenance of our legacy CarQuest website (weblink.carquest.com). Partnering with business stakeholders and various cross-functional teams and leading multiple agile scrum teams in successfully delivering roadmap projects into production.

Responsible for the planning, project management, and delivery of strategic eCommerce based solutions for the AAP commercial website (www.advancecommercial.com) and other B2B eCommerce initiatives and integrations against agreed scope, budget, and schedule to meet defined business needs, objectives, and customer expectations.

Responsible for the support, development, integration, and administration of the brewery information systems, third party software, hardware, network infrastructure, and data storage. Gathered and analyzed IT requirements, designed solutions and led implementations for brewery capital projects and other IT initiatives. Developed support systems and processes for management teams to better analyze data and drive performance improvement.

Responsible for developing and supporting custom tools for knowledge content, training, reporting, data tracking, feedback, search, and administration. Analyzed business needs and requirements, planned and provided solutions to quickly deliver necessary knowledge and information to enterprise associates and various management teams.

Developed and integrated web and application solutions and provided IT support for various areas of the business including support of the marketing database; ETL processes; assisted selling applications for Tablet PCs; custom .NET web applications interfacing SQL Server and Oracle (9i and 10g) backend databases; and integration of strategic partner solutions.

Managed online marketing projects, including planning, design, development, content, functionality, metrics and measurement. Worked collaboratively with account management teams to develop and launch online web and e-mail campaigns, ensuring that the associated landing pages and micro-sites were set up and optimized to generate business and customer leads. • Provided regular reporting of ongoing trends to clients, making recommendations of future online marketing campaigns based on analysis.

Managed office employees, projects, and day-to-day business operations. Delegated project tasks and responsibilities, set priorities and assigned deadlines, developed business rules and project guidelines. Regularly analyzed results of company operations to better utilize resources and increase client base and productivity.• Worked directly with clients to organize, host and recruit market research projects; developed bid proposals; planned and directed qualitative research studies including focus groups, in-depth interviews (IDI’s, one-on-one interviews), and usability studies.• Implemented and managed web-based computer aided telephone interviewing (CATI) software for in-house call center.• Generated and managed an online research panel. Developed and managed online surveys and web-based data entry forms, and supplying reports, cross-tabs and analysis findings back to clients.

Managed the development, integration and administration of new office technology solutions and applications including company voice and data networks; wireless (802.11b/g) networks, web hosting, email accounts and services, phone system with integrated VoIP; audio and video equipment and the integration and management of video conferencing, web streaming and online collaboration equipment and services. • Developed new business solutions including the automation of standard processes, creation and implementation of in-house applications utilizing VB, VB.NET, ASP, and ASP.NET. Also produced client-side and in-house database systems, applications and reports (SQL Sever, Access and Crystal Reports).• Configured and managed network domain controller (Windows 2000 Server), file server, print server, DHCP server and other network components including 3Com firewalls, routers (WAN), switches (LAN), print servers, and wireless access points.