Jackie Middleton Email and Phone Number
Jackie Middleton work email
- Valid
Jackie Middleton personal email
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As an accomplished project manager in the tech industry, I have a proven track record of successfully managing teams and operations to deliver top-quality customer success, client advocacy, and business development initiatives. With a wealth of progressive experience, I am highly skilled in directing large-scale operational processes that span multiple cross-functional teams.Throughout my career, I have launched innovative programs that have expanded business visibility and raised revenue gains, while promoting a work culture that thrives on continuous improvement. My analytical nature enables me to make critical decisions, assess risks, and make quick adjustments to ensure all deliverables meet or exceed expectations with client satisfaction as the top priority.I am passionate about developing and implementing client service strategies and supervising teams for continual operational excellence. If you're looking for a driven and results-oriented leader to join your team, I would welcome the opportunity to discuss how I can contribute to your organization's success.
Hyland
View- Website:
- onbase.com
- Employees:
- 3312
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Internal Project Manager Ii, Ga Is Center Of ExcellenceHyland Oct 2021 - PresentRemoteDrive efficiency and effectiveness, creating standardization and guidelines within the Information Systems department. Leveraging the IS Center of Excellence as a mechanism to push initiatives forward, define operating procedures and standards, and facilitate discussions on departmental challenges, I played a key role in ensuring seamless operations and continuous improvement.Key achievements: - Created a Ted Lasso themed adoption campaign to engage and educate our teams on Microsoft Teams functionality, provide standards and best practices, and training resources. 35% of a department of 140 peers were engaged and gave positive feedback on the experience. - Revamped New Hire departmental Onboarding to include a self-service hub accessible to all incoming employees, designed and hosted in Confluence. - Creation of departmental training courses using “Articulate” software.
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Customer Success/Customer Marketing (Remote)Databank Imx Jan 2019 - Oct 2021King Of Prussia, Pennsylvania, United StatesOversee the development and implementation of the strategic plans that govern the operations of the Customer Marketing and internal customer strategy initiatives. Work with cross-functional teams to identify and advocate for the optimal execution of performance enhancement opportunities affecting Marketing, Sales, Product, Customer Success units. Manage full project lifecycles, from inception to completion, to ensure that all objectives are met to the highest possible standards for achieving customer success.Key Achievements:- Designed & launched a customized onboarding campaign for a high-value government client using the Influitive platform;- Refining Marketing Operations and Project Management for a fully remote company; -
Project Manager Ii, Research & DevelopmentHyland, Creator Of Onbase Nov 2015 - Dec 2018Westlake, OhSet project scopes, delegated assignments, and monitored the progress of all tasks for internal implementation projects and application solution development so that all objectives were met on time and within budget. Coordinated logistics to streamline workflow between project teams working on software upgrade, process improvement, and best practices documentation tasks.
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Senior Test TechnicianHyland Software Sep 2012 - Nov 2015Westlake, OhioPerformed comprehensive quality assurance (QA) testing, documented findings, and engaged directly with clients to resolve operational concerns for specific modules. Identified improvement opportunities using functional and architectural understanding of modules, including awareness of database tables, API infrastructure, and impact on performance.
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Inventory SpecialistApple Retail Dec 2011 - Aug 2012Westlake, OhioStrong organizational skills and dedication are what drives an Inventory Specialist, working at the heart of the Apple Store. - Taking charge of the store's entire inventory: products, parts, tools, supplies, and everything else. - Ensuring my team had the support, knowledge, and resources required to maintain product availability, completing inventory tasks, and keeping the stockroom organized as new products arrive. - Able to think quickly and perform problem-solving skills within changing conditions. - In constant contact with management and leadership teams, sharing data on the status of products and parts. - Observing guidelines to allow secure access to products and movement through the stockroom. -
SpecialistApple Retail Feb 2011 - Dec 2011Westlake, OhioWorked closely with clients to understand their specific product needs and tailored services to meet their unique requests. Identified and presented solutions using expert knowledge of products. Advised clients on potential enhancements to existing service. Created an approachable, comfortable environment that offered exceptional customer experiences through caring support.
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Teaching Assistant & Curriculum SupervisorI-Square Education Sep 2008 - Jun 2010Causeway Bay, Hong KongWorking for I-Square education, I wore many hats. As a teaching assistant, ensuring classes ran smoothly and effectively were a major part of my responsibilities. Teaching K1-K3 classes, providing supporting class materials and responding to students needs. As a curriculum supervisor, I created and maintained course materials for the majority of classes provided at the language center. Created and illustrated a course reading book series for young ESL learners as well as assisting with the creation of flyers and miscellaneous promotional materials. - Creating a dynamic and engaging curriculum that incorporated traditional and progressive elements suited for ESL learners. - Promoting a fun and safe environment to encourage learning and discovery.
Jackie Middleton Skills
Jackie Middleton Education Details
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Université Michel De Montaigne Bordeaux 3Japanese Studies -
Institution Notre Dame BordeauxLiterature
Frequently Asked Questions about Jackie Middleton
What company does Jackie Middleton work for?
Jackie Middleton works for Hyland
What is Jackie Middleton's role at the current company?
Jackie Middleton's current role is Process Improvement | Creative Generalist | Project Management.
What is Jackie Middleton's email address?
Jackie Middleton's email address is jm****@****imx.com
What schools did Jackie Middleton attend?
Jackie Middleton attended Université Michel De Montaigne Bordeaux 3, Institution Notre Dame Bordeaux.
What are some of Jackie Middleton's interests?
Jackie Middleton has interest in Social Services, New Technology, Cooking, Languages, Art, Human Rights, Animal Welfare, Travel, Arts And Culture, Health.
What skills is Jackie Middleton known for?
Jackie Middleton has skills like Quality Assurance, Troubleshooting, Photoshop, Customer Service, Time Management, Adobe Creative Suite, Onbase, Self Starter, Creativity, Trello, Project Management, Software Project Management.
Who are Jackie Middleton's colleagues?
Jackie Middleton's colleagues are Jamie Kaluza, Kartik Vootla, Jeremy Kovacevic, Meghan Nowlin, Sabyasachi Sen, Mustufa Khan, Thiago Vegi, Mba, Pmp.
Not the Jackie Middleton you were looking for?
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Jackie Middleton
Cambridge, Ma -
Jackie Middleton
Senior Director Of Industry Strategy & Development At Ballard Spahr LlpGreater Philadelphia1morganlewis.com -
3wooster.edu, wooster.edu, wooster.edu4 +133026XXXXX
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Jackie Middleton Tischler
St Louis, Mo5sbcglobal.net, uchealth.org, uch.edu, bswhealth.org, bjc.org4 +171936XXXXX
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