John Miller Email & Phone Number

Cleveland, Ohio, United States

Cleveland, Ohio, United States

Highly skilled and experienced operational manager, strategic thought partner, and leader of organizational culture. Oversee operations for a number of CHN’s service areas and be responsible for developing and implementing CHN’s organizational service integration strategy. Critical in the refinement, design, and integration of organization-wide, cross-team systems and processes to ensure alignment and increased operational efficiency to drive the operationalization of CHN’s strategic plan and programmatic goals.

Northeast Ohio

Excited to join the Orthobrain Leadership team. I will be part of a fast-growing company and looking forward to using my past growth and operations experience to enhance the already skilled team onboard.

Ne Ohio / Remote

Helping companies reach their full potential in the Education, Government, and Healthcare Industries.

Akron, Ohio, United States

Government & Technology Services: Implemented national, Federally mandated Electronic Visit Verification (EVV) Medicaid initiatives in the Government Services Division. Successfully launched and managed 6 workstreams: program management, device logistics, provider training, contact center services, translation services, and print services. Responsible for ensuring overall project and scope management, contracts, pricing, vendor management, and exceed client expectations.

Cleveland/Akron, Ohio Area

Manufacturing & Logistics Services:Executive oversight and responsible for P&L. Responsible for improving business process flow, physical plant and assets, safety and environmental programs, workflow planning, and shop scheduling. Created a series of KPIs to monitor labor and progress against each job in real-time and developed a system of metrics to measure performance month to month, resulting in more accurate quoting and increasing our profit margins by 15%.

Akron, Ohio, United States

Education Management Services:K-12 Cooperate Management and Financial Oversight. Responsible for divisional budget projections, federal title/grant programs, and purchasing functions to support a base of over 4,400 students in 3 states with a $22 million-dollar operating budget. Established a student recruitment strategy that grew Colorado enrollment over 300% in 3 months. Created system for tracking company assets and improved recovery rate from 33% to 80%; resulting in over $500,000 of cost savings within 6 months. Implemented contact management software to integrate and track all marketing outreach efforts. Oversaw operations of Distance Learning Schools in 3 states. Lead sales and operational launch efforts of the 2nd and 3rd school in PA and CO. Centralized and integrated essential administrative functions. Supervised the Enrollment Department and expanded scope Distance Education Learning Academy (DELA) company-wide. Established process for gathering data as students enter and exit program for better market placement and program improvement.