Josephine Kamwega, Acim Email & Phone Number

Nairobi, Kenya

Kenya

Promoted to manage the Nairobi sales force of 150. The team was divided into three sales channels i.e. Field teams (High value and Low value), Telesales, Shops and Resellers/ dealers.Achievements;• Increasing the number of dealers that were currently operating from one dealer to four resellers and helping them with recruitment and training of their teams.• Grew the sales in Nairobi by 5% every month.• Increased penetration by 10% month on month.• Increased the average sales per team by 10% every month.• 10% growth from all the channels every quarter.

Nairobi

Hired to set up the sales of Zuku to SMEs in Nairobi. Developed and implemented strategic plans for the sales force and worked with all the sales channels to ensure that they all push the sales of the service to business owners. Monitored operational performance of all the channels to ensure alignment with corporate goals.Achievements:• Set up and managed the SME segment.• Created opportunities for growth in the SME market.• Teams increased the sales of the service to SME by 10% every month after 3 months.• Designed and led training of the customer service team that has led to maintaining of a good relationship with the business customers.• Impacted on the company’s ARPU that saw its increase by 30%

Nairobi

Oversee SME sales countrywide in all 47 counties. Increased sales volume with a team of 45 sales people and grew revenue from Ksh. 150,000 per month to Ksh. 1,500,000 per month. Direct selling, business development, account management, New service introduction, order fulfilment and Huge contract negotiations.Achievements:• Turning around an underperforming sales team resulting in a 500% increase in sales in less than a year.• Helped in mapping potential customers and generated leads for the organization.• Created a very motivated SME sales force leading to a 100% increase per individual by• Maintained and improved relationship with the SME customers.• Ensured that 90% of the team met their sales target month on month.

Preparing and presenting weekly Reports.Preparing the team for success.Keeping the team motivated.Instilling a strong work ethic in the team members.Worked as the team's spokes person.Communicate the teams issues to management.Giving customer feedback.

Acquiring new business.Account management-servicing the existing clients.Giving Weekly reports.Customer service.Problem solving.Preparing expos and sales presentations.

Bachelor Of Arts (Ba), Economics And Business

Activities and Societies: Campus Effect Bachelor of Arts- Economics and Business

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