Jennifer Kirscher Email & Phone Number

• Leads a team in the planning and delivery of world-class internal and external communications across the organization. Responsible for communication strategy development, management, and execution across a variety of.
• Built and now leads the company’s first official Internal Communications function with a mission to inform, connect, and motivate global employees through consistency and clarity of messages in support of the company’s.
• Partners closely with a wide range of global, cross-functional internal stakeholders, including strategy and operations, marketing, client success, and human resources.
• Coordinates the PR/media relations activities, collaborating with our external agencies, to identify newsworthy stories, press releases, thought leadership opportunities and media interviews.
• Co-founded and now leads the IDeaS Women’s Initiative Network (WIN), a company-sponsored, voluntary, employee-led and employee-driven group to provide support in personal and/or career development to members.
• Co-created and now co-leads the IDeaS Innovation Workshop, a company-endorsed program that allows employees to collaborate with one another on a project of their choosing for up to 8 hours of paid time a month to solve.

Greater Minneapolis-St. Paul Area

• Led, managed, and measured the development of global internal and external communicationsstrategies and tactics to support company goals. Transformed the internal communications function by building out world-class.
• Oversaw strategic planning, development, coordination, and implementation of communications programs to help achieve the company’s branding, employee engagement, revenue, customer engagement/retention, reputation.
• Consulted with, and counseled, other areas of management or business units across the company on communications strategy.
• Identified current communications practices and emerging trends, channels, and media. Assuredteam members learned and adopted current communications best practices.
• Managed global relationships with vendors and agencies to support communications objectives.
• Responsible, directly and through team, for building and maintaining relationships with keyinternal and external influencers.

Blaine, MN

• I played an instrumental role in running the day-to-day operations of the department, managing workload and team assignments, as well as delivering on global communications initiatives that inform, educate, and engage.
• Led efforts through partnerships with cross-functional colleagues and working across multiple departments to bring communications expertise to high-profile projects, including the push for all employee data to the.
• Supported the execution of the company’s cultural transformation strategy by 2020 (began 2016) helping coordinate PTC’s internal communications goals and provide communications guidance to managers regarding their.
• Introduced approaches to standardize and simplify communication across the company, including a weekly e-newsletter in Apr. 2016 to eliminate all corporate emails with an open rate of more than 94%.
• Supported and developed an innovative suite of internal communication vehicles, including e-newsletters, leadership podcasts, town hall meetings, videos (including overseeing production), intranet posts, digital.
• Delivered strong project management skills in addition to communications expertise in a consultant-like role when working with business unit/functional leaders, including the ability to deliver results and meet.

Blaine, MN

• Partnered with the Information Technology organization to re-imagine the company’s online intranet turning it from a static repository of outdated news and information into a dynamic, mobile-friendly, decentralized.
• Gathered a team of nine cross-functional leaders to act as spokespeople for their business units/functions, asking them to gather feedback & requirements across the company for what employees wanted to see in a new.
• Used in-person and online engagement strategies to socialize the project and gain real-time employee feedback to drive decisions, including weekly project blogs, card sorting, online tree testing, focus group.
• Trained more than 120+ global employees embedded within multiple business units/functions to act as Content Editors and Authors in 3 months allowing for faster, more efficient news and information delivery in real-time.
• Used an Augmented Reality scavenger hunt to teach users how to use the platform and drive user adoption after the platform launches with nearly 100% user adoption (every employee logged in at least once) within the.
• Launched Yammer as the company’s official enterprise-wide social platform embedded within the new intranet in March 2016, which has grown to more than 4,700 active members (out of 6,500 employees) in less than four.

• Responsible for defining, creating and executing strategic employee communication initiatives that engage, educate and inform employees. Additionally, responsible for managing the Employee Communications team including.
• Coach/mentor employees and collaborate with team members to manage goals, professional development and satisfaction toward high performance and retention targets.
• Assess project needs, assign staff and balance workload as necessary to achieve department goals and create effective, successful teams.
• Establish and oversee employee communication calendar while managing all large email distribution lists with IT and internal groups, as needed.
• Create and/or oversee communication plans for all internal communication programs and initiatives incorporating written, video, audio and social media as appropriate.
• Assist in defining and managing opportunities for executives including regular quarterly commmunication utilizing email, conference calls, meetings, podcasts, video, etc.

St. Paul, Minn

• Led integration-related communication strategies to combine incentive and recognition programs for the newly combined sales organization and functional employee groups following Ecolab’s merger with Nalco in Dec. 2011.
• Launched an online sales incentive program to 6,500 U.S.-based sales employees using a Salesforce.com platform, including online social media tool Chatter
• Rebranded, re-launched and reenergized a global corporate accounts sales incentive program for 7,000 employees
• Led an HR-based task force through a request for proposal process to identify a global vendor to build an online recognition program for 14,000 non-sales employees
• Developed training materials for global HR teams and company-wide communications to launch a new service anniversary program and online merchandise catalog to employees

St. Paul, Minn

• Created, managed and implemented an internal communications strategy designed to engage employees globally and align them with the company’s vision. Secondarily, provided consultative support to various teams to help.
• Provided strategic communications consulting to 10 business units and key function areas (HR, IT, executive) regarding internal and external communications options
• Lead and evaluated key message development of companywide initiatives and executed delivery through global newsletters, internal memos, web copy and press releases
• Developed and launched new communications tools and processes to 39,000 global employees to increase announcement awareness, build relationships and promote growth
• Managed theme development, budget and wrote copy for high priority external relations projects including several annual reports, sustainability reports and a company fact book
• Planned and coordinated all communications for a national Community Giving campaign increasing employee contributions 60% over the past 2 years and raising $2 million

St. Paul, Minn

• Managed agencies and partnered with business and functional leaders to focus resources and drive projects aligned with high profile internal and external corporate objectives.
• Developed and led all communications for an annual global recognition program, including creating a website and all marketing materials for eight separate functional award events
• Wrote company press releases, managed all media inquiries and acted as liaison between business units and company’s public relations agency for employee media training
• Created and implemented a daily media monitoring report for executives that captures all mentions of Ecolab and other industry-related topics in the news media
• Oversaw the strategic direction and creation of all content for the company’s intranet site, including training, supervising and assigning stories to other internal writers and contractors

St. Paul, Minn

• Contributed to the overall goals of enhancing Ecolab’s brand, engaging employees via numerous communication channels, supporting executive communications and helping drive the company's strategic objectives.
• Collaborated with staff editors and writers to determine strategic direction for global newsletter and intranet; wrote and edited content for both communications vehicles
• Acted as ghost writer for CEO blog and online Q&A link allowing global employees to submit questions to the CEO on any topic of interest; averaged 20 replies per month
• Assisted with planning and execution of global management meetings including theme development, speech writing, creation of presentations and onsite event coordination

North St. Paul, Minn

• Led news coverage in four communities including Roseville, Little Canada, Lauderdale and Falcon Heights.
• Supervised and assigned articles to a part-time writer and photographer weekly, as well as trained multiple summer interns
• Wrote three to five government, school board and feature stories each week in support of four Twin Cities suburban communities
• Edited news stories and press releases, coordinated photos and layout of a 16- to 20-page weekly newspaper

North St. Paul, Minn

• Designed and wrote articles for annual special sections, including back-to-school, home and garden, technology and auto-related supplements.
• Created tabloid inserts covering the annual summer festivals in six Twin Cities communities
• Wrote police beat briefs, breaking news stories and feature articles for 10 weekly newspapers within the newspaper chain

Bachelor Of Arts (B.A.), Journalism & Liberal Arts (Graphics)

Mini-Masters In Business Communication