Jennifer Ramirez Email & Phone Number

- Supports the development of instructional materials consistent with instructional design principles for online teaching and learning.- Develops and recommends new policies and procedures for course design and guidance documents to further the vision of online course and program delivery.- Creates documentation and graphic organizers to guide faculty in.

Remote

• Conducted training needs assessments to identify teacher skill gaps, resulting in targeted training sessions that improved performance of the Learning Management System nationally
• Developed a virtual learning platform that allowed trainers to remotely deliver training sessions to school staff in multiple locations
• Utilized CRM software to track customer data, interactions, and activity, resulting in improved customer service and reduction in help-desk tickets
• Developed and… Show more
• Developed and implemented a customer onboarding process that reduced onboarding time by 26%
• Analyzed program data to identify trends and areas for improvement, resulting in an increase in program effectiveness Show less

Phoenix, Arizona, United States

• Leading the development of your department's curriculum.
• Assessing lesson plans and current teaching methods.
• Implementing strategies to improve any identified shortcomings.
• Contributing to the leadership and management of the school.
• Supporting, guiding, and reviewing other members of teaching staff.
• Teaching demonstration lessons for the edification of fellow teachers.

Diamond Bar, California, United States

• Manage multiple tutoring locations (on campus and online), programs, and staff, including tutoring- related budgets (which may include categorical funds), as appropriate
• Oversee the use of tutor tracking software in all learning centers for the purposes of data collection and communication among tutors, instructors of those being tutored, instructional assistants, and lab coordinators
• Collect, analyze, and disseminate campus-wide tutoring data, including the number of tutees, tutee… Show more
• Collect, analyze, and disseminate campus-wide tutoring data, including the number of tutees, tutee demographics, hours each tutee is tutored, success rates for tutees in specific courses, funding sources and utilization
• Conduct a program review for tutorial services, including the development and assessment of student learning outcomes and program improvement objectives, in collaboration with lab coordinators and staff
• Coordinate hiring and evaluation of tutors in all learning centers