User Experience - User Data And Usability Expert And Senior Researcher
- Conduct and coordinate iterative quantitative and qualitative evaluation, usability studies of content/learning management systems and digital libraries (repositories), using different protocols and techniques like contextual and lab testing, remote testing, think-aloud, participatory-evaluation, paper-prototype evaluation, expert walkthroughs, screen recording, surveys, Google Analytics, database records (SQL, XQuery) and log files, etc.. Ability to combine different techniques and sources… Show more - Conduct and coordinate iterative quantitative and qualitative evaluation, usability studies of content/learning management systems and digital libraries (repositories), using different protocols and techniques like contextual and lab testing, remote testing, think-aloud, participatory-evaluation, paper-prototype evaluation, expert walkthroughs, screen recording, surveys, Google Analytics, database records (SQL, XQuery) and log files, etc.. Ability to combine different techniques and sources of data to discover usability flaws in applications and have full understanding about the way users really perceive and use application.- Capture metadata about the way users interact with applications, so to improve their future interactions, experience and satisfaction. Developed a European wide adopted schema for collecting user actual usage (attention) metadata - Contextualized Attention Metadata (CAM) schema; CAM and its application profiles are used in many projects around Europe and Worldwide.- Organize training programs to increase importance and awareness of user experience and usability within the organization and with other potential stakeholders.- Lead expert work groups (international) around tracking usage and attention metadata, using online group management tools like Google and Yahoo groups.- Develop mapping schemas towards interoperable data models, standards and applications. Show less