With 24 years of experience in Success Management and Strategic Consulting, I help enterprise customers drive value and innovation through digital transformation and process improvement. I hold an MBA from IESE Business School and multiple Salesforce certifications, demonstrating my expertise in Customer Relationship Management (CRM) and Salesforce solutions.As the VP of Customer Success at Salesforce, I lead cross-functional teams responsible for delivering exceptional customer outcomes for our largest and most complex customers in the Financial Services industry. I create and execute strategic visions, guide customers with excellence and rigor, and foster a culture of innovation driven by business value. I am passionate about helping customers achieve unprecedented success and growth with Salesforce.When not onsite with customers, you can find me in the mountains – hiking 13er's and 14er's, camping with my wife and daughter and skiing Breckenridge whenever I can. I also spend a lot of time swinging hammers at Habitat for Humanity builds (please check out habitatmetrodenver.org for more information).