Jordan King Email & Phone Number

Bendigo, VIC, AU

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

> Proficiently manage loan file administration, liaising with the Bank'spanel solicitors to exchange all necessary information for documentpreparation.> Coordinate timely settlement of various financial transactions for theBank, utilising both internal systems such as Transaction Manager andPexa settlement platform.> Develop strong relationship banking.

Melbourne, Victoria, Australia

> Proactively handling customer complaints received via the Bank'sExternal Dispute Resolution provider, the Australian Financial ComplaintsAuthority (AFCA).> Effectively managing customer complaints received through the Bank'sInternal Dispute Resolution provider, the Customer Advocate Office.> Efficiently addressing general customer complaints received.

Bendigo, Victoria, Australia

> Tailoring financial arrangements to accommodate customers facinghardship, striving to achieve outcomes that benefit both the customerand the Bank, while considering individual circumstances.> Demonstrating sound judgment by providing recommendations alignedwith the National Consumer Credit Protection (NCCP) guidelines andthe Code of Banking Practice.

Bendigo, Victoria, Australia

> Supporting the Bank's goals by managing delinquent loans, credit cards,business accounts, and savings accounts.> Assisting customers facing financial difficulties by assisting them makesuitable short term arrangements to meet their obligations whilesafeguarding the Bank's financial interests.> Providing practical, proactive, and cost-effective solutions.

Bendigo, Australia

Bendigo, Australia

> Proficiently managing a finance portfolio while consistently meetingtargets to drive continual growth.> Proactively identifying potential risks and implementing policy andprocedure enhancements when necessary to ensure robust riskmanagement.> Skilfully preparing asset finance applications for a diverse clientele,ranging from straightforward PAYG consumer.

Kangaroo Flat, Victoria, Australia

> Provided leadership support to branch management and led the teamin the manager's absence. Conducted colleague training to ensurecompliance with group policies.> Conducted thorough financial reviews with clients, offering personalisedgeneral advice and product recommendations to meet their uniquefinancial goals.> Specialised in lending products.

Strath Village, Victoria, Australia

> Proficiently addressing daily banking inquiries and processing cashtransactions for customers.> Conducting needs-based conversations with clients to identify theirfinancial goals and requirements, and scheduling financial reviews withspecialised banking professionals.> Efficiently managing branch operations to ensure timely customerservice, including.

Bendigo, Australia

Mooroopna, Victoria, Australia

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor’S Degree, Graphic Design

Activities and Societies: President of Grapho Allegiance (Graphic Design Club) at La Trobe University Bendigo.

Vce