3rd level support:Incident and problem management, reporting and communication, collaboration and team coordination and customer support and migration assistanceDevelopper:Played a role in the development of the International Postal System, empowering postal enterprises to manage mail movement seamlessly from origin to destination, including transit offices, international carriers, and Customs handling.Technology Stack Proficiency:• Diverse tech stack including C#, SQL, SQL Server (with replication), MFC C++, ASP.Net MVC, Windows Mobile, Webservices, Web APIs, Windows Services and .Net Remoting to implement a distributed system comprising various applications and solutions.

Worked as an external software developper for several different projects in different technologies and for different organizations. I would like to higlight my work in:Portugal Telecom (currently Altice) - where I worked, during 2 years integrated in a team of 15+ members located in Lisbon and Porto on an order managenment system built in Oracle, where our development was mainly done in PL/SQL, Proc*C, ASP.Net MVC2, Webservices, SQL Server and PL/SQL.Agap2 - Development of a client-focused billing process. Integrated with the Primavera ERP to enable swift reporting of consultant hours and provide clients with immediate billing insights for specific months. Done using .Net 2.0, C# Forms, Web services, Primavera API.Portuguese Ministry of Finance - Integrated in a team of 3, where I contributed to the "Public Employment Exchange" portal. Developed in Asp.Net, Vb.Net, Sql Server Development for 3 months.Thales Group – Portugal - Even though very short (3 months developping a tool for autocad draw recognition to build logical diagrams for exhaustive test process optimization), it was my first contact working for a large multinational but allowed me to have contact with very experienced professionals that definitely shapped my professional path. Developed using .Net 2.0, C#, Forms, XML, Autocad VBA.