Joe Mcgovern

Joe Mcgovern Email and Phone Number

Technical Account Engineer @ SPIDR Tech
Colorado Springs, CO, US
Joe Mcgovern's Location
Colorado Springs, Colorado, United States, United States
About Joe Mcgovern

I am a dedicated individual who is continually working to improve myself, processes and efficiency with a variety of life experience.

Joe Mcgovern's Current Company Details
SPIDR Tech

Spidr Tech

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Technical Account Engineer
Colorado Springs, CO, US
Joe Mcgovern Work Experience Details
  • Spidr Tech
    Technical Account Engineer
    Spidr Tech
    Colorado Springs, Co, Us
  • Spidr Tech
    Technical Account Engineer
    Spidr Tech Jul 2022 - Present
    Remote
    As a customer-centric, details-driven Deployment Engineer I am responsible for managing the technical action items for each deployment process, with the primary focus of deploying custom interfaces to a variety of different public safety software systems. I interface with external clients which requires remote presentation and communication skills on a regular basis. This position requires me to have a strong ability to collaborate effectively both internally and externally, have the ability to overcome complex problems, and the ability to deploy solutions in an organized, thorough, and timely manner.This position has allowed me to exercise my experience supporting public safety software systems, as I have a strong passion for supporting the public safety profession, and am comfortable interacting with police executives and other professional staff.* Collaborate with customer agencies to plan, present, and implement technical interfaces.* Collaborate with the deployment teams to build sustainable deployment processes and infrastructure.* Support customers in a technical capacity throughout the customer lifecycle.* Excellent written and verbal communication skills (this is a customer-facing role)* 4+ years experience in Information Technology (or bachelor’s degree in Engineering, Management Information Systems, Information Technology, Computer Science)* Ability to relate to and understand the customer’s needs in order to build relationships and drive customer success* Proficiency with PowerShell* Proficiency with SQL - experience with Microsoft SQL a plus* A passion for detail and keeping customers happy* A desire to help public safety agencies* Background in Public Safety or Government IT* Windows Domain Administration experience* Experience managing technical projects
  • Mark43
    Data Migration Engineer
    Mark43 Jun 2021 - Jun 2022
    Remote
    As a Data Migration Engineer I am responsible for designing, developing, and executing data migrations that allow our customers to seamlessly transition critical operations to Mark43. I partner with our customers to understand and find new value in their legacy data. I also collaborate with Mark43 migration, engineering, and deployments teams to continuously improve the data migration process to help us scale over time.Some of the work I perform is the following: * Perform mid to large-scale data migrations from customers’ legacy systems into a multi-cloud environment * Analyze legacy databases to understand their unique data models and how that can be transformed to live in Mark43 * Write and execute complex SQL-based ETLs to Extract, Transform and Load legacy data into Mark43
  • Keysight Technologies
    Integration Devops Lead
    Keysight Technologies Sep 2018 - Jun 2021
    Colorado Springs, Colorado Area
    * Develop and maintain JAVA based internal web applications.* Work with business partners to design and build integrations.* Document business process and integration interfaces.* Work with multiple databases and web services to migrate and update data.* Create scripts on Window and Linux to help monitor business processes and integrations.
  • Subex Limited
    Senior Engineer
    Subex Limited Aug 2017 - Sep 2018
    Greater Denver Area
    • Trouble shoot and resolve any issues with integrations from multiple data sources.• Maintain and work on multiple databases (Oracle and MS SQL) to improve performance.• Create and improve existing scripts to help reduce manual tasks and improve efficiency.• Begin improving customer relationships by identifying customer needs and expectations.• Work directly with the customer to manage and modify the application to return desired results.
  • Town Of Castle Rock
    Development Services Technical Coordinator
    Town Of Castle Rock Jan 2016 - Aug 2017
    Castle Rock, Co
    Work with the Development Services department to clean and normalize data using stored procedures and triggers.• Create and improve integrations between multiple systems to reduce staff workload.• Create SOAP web services to be consumed by external organizations.• Create multiple reports to be used by management for month end statistics and trends.• Take ownership of SQL database management and monitoring and bring servers up to standards.
  • City Of Frisco
    Information Services Manager
    City Of Frisco Oct 2013 - Jul 2015
    Frisco, Texas
    In addition to continuing the responsibilities from the previous position I took on additional budgetary and personnel tasks and responsibilities. I worked with other IT management to help drive and shape the future for the rapidly growing department.
  • City Of Frisco
    Information Services Supervisor
    City Of Frisco Oct 2011 - Oct 2013
    Frisco, Texas
    • Manage numerous projects and priorities• Initiate processes to improve quantity and quality of work• Provide management with weekly status reports• Design and assign tasks for employees based on priorities• Evaluate staff work performance• Hear and resolve complaints of staff and customers• Interview candidates for open positions• Act as a mentor to new and current staff• Identify developmental and training needs and opportunities
  • City Of Frisco
    Application Support Analyst Ii
    City Of Frisco Mar 2007 - Oct 2011
    • Provide software support for multiple departments• Act as administrator for assigned systems• Act as a subject matter expert while gathering requirements from departments• Install, troubleshoot and identified issues with assigned systems• Evaluate enhancements and upgrades of various systems.• Communication with end-users and vendors to meet end-user’s requirements• Manage and prioritize multiple projects• Develop and document issue resolution procedures• Develop and create reports using a variety of reporting tools• Develop integration services for multiple databases and software• Develop automated task using VBScript, PHP, and C# languages
  • Moore Wallace
    Application Support / Workflow Analyst
    Moore Wallace Oct 1999 - Mar 2007
    • Offshore team collaboration including traveling to India to set-up a new service center.• Designed, developed and implemented an enterprise wide digital asset management system with PHP, MySQL, HTML and CSS which is used internationally to track and manage digital graphic files.• Created AppleScripts and Adobe Photoshop actions to eliminate repetitive tasks previously being completed by users freeing them up to be more productive and customer focused.Implementation of imposition software and computer-to-plate systems in multiple locations in the US and Canada.• Created multiple automated processes using VBScript, PERL and PHP, saving valuable time and eliminating errors introduced by human interaction.• Workflow analysis, design and implementation• Test and implement new software and hardware• Extensive computer hardware and software problem solving• Manage multiple simultaneous projects and deadlines• Regular communications with customers and vendors• Implementation of new workflows and software at multiple customer locations• Design and create corporate digital asset management system• Maintain and update intranet site• Implement new workflows in multiple diverse locations• Set-up and maintain workstations in production environments• Provide end-user technical support
  • Executive Excellence
    Publishing Manager
    Executive Excellence Feb 1996 - Sep 1999
    • Manage scheduling and workflow of monthly and quarterly projects• Oversee and publish quality products on fixed deadlines• Implement and maintain small business network• Create, maintain and update multiple databases• Interview, hire and train new employees• Develop professional relationships with vendors and clients• Designs and maintain corporate intranet and web site• Design and produce promotional concepts and material

Joe Mcgovern Skills

Troubleshooting System Integrations Application Integrations Government Networking System Administration Supervisory Skills Databases Project Coordination Project Management Sql Php Powershell Sharepoint Windows Computer Hardware Integration Microsoft Office Business Analysis Management Analytical Skills Software Documentation Active Directory Microsoft Sql Server Windows Server Customer Service Team Building Security C# Technical Writing Microsoft Word Visual Studio Esri Communication Skills Os X Servers Phpmyadmin Visual Basic Batch Files Batch Processing Unix Unix Shell Scripting Data Analysis Travel Efficiency Critical Thinking Sql Server Management Studio Query Writing Solution Implementation

Joe Mcgovern Education Details

Frequently Asked Questions about Joe Mcgovern

What company does Joe Mcgovern work for?

Joe Mcgovern works for Spidr Tech

What is Joe Mcgovern's role at the current company?

Joe Mcgovern's current role is Technical Account Engineer.

What is Joe Mcgovern's email address?

Joe Mcgovern's email address is jo****@****ght.com

What is Joe Mcgovern's direct phone number?

Joe Mcgovern's direct phone number is +130366*****

What schools did Joe Mcgovern attend?

Joe Mcgovern attended University Of North Texas, Utah Valley University.

What are some of Joe Mcgovern's interests?

Joe Mcgovern has interest in Family, Children, Outdoor Activities, Problem Solving, Rock Climbing, Technology, Environment, Education, Hiking, Camping.

What skills is Joe Mcgovern known for?

Joe Mcgovern has skills like Troubleshooting, System Integrations, Application Integrations, Government, Networking, System Administration, Supervisory Skills, Databases, Project Coordination, Project Management, Sql, Php.

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