Jennifer Novicki Email & Phone Number

Portland, ME, US

Westbrook, Maine, United States

• IDEXX is a global manufacturer of diagnostic products and services for the companion animal veterinary, livestock and poultry, water testing, and dairy markets. We serve customers in over 175 countries all over the.
• Build and manage relationships with new and existing customers for water testing in corporate owned, privately owned, and city, county and state public health labs
• Responsible for developing new business via prospecting, cold calling, and referrals
• Negotiate contracts, volume pricing, and annual price increases
• Present quarterly business reviews with executive management which includes territory planning, pipeline reviews, and identifying and prioritizing sales objectives
• Travel throughout the US for customer visits and trade shows

• Top revenue producer of managed IP hosted voice and data systems, Internet, and Cloud Managed Services for business communications
• Consistently exceeded quota since month two in role by selling with value and ROI
• Created demand by uncovering business initiatives and pain points and matching them to our solutions
• Built relationships to understand the way businesses operate and the priorities that drive decisions from the C-level
• Conducted in person and virtual presentations, attended networking events and conferences to promote brand awareness and identify new prospects

Orlando, Florida Area

• As a Client Relations Manager, I get the best of both worlds within the staffing industry. I worked with businesses throughout all of Orlando to project their staffing needs, get to know the culture of their.
• Developed new business partnerships throughout Greater Orlando area
• Actively identified and generated leads through strategic sales and marketing plan
• Outbound cold calling targeting employers that are hiring to market internal top talent
• Researched decision makers in each department to introduce services and set up meetings to present solutions
• Maintained ongoing follow up with prospective clients both in person and via phone

Orlando, Florida Area

• Developed trusted relationships with key accounts to increase profitability
• Negotiated a $400k repair deal in 2018
• Ensured customer satisfaction and problem resolution
• Forecasted and tracked key account metrics using CRM
• Created individual client portfolios to ensure client satisfaction within each account due to customer preferences
• Conducted meetings and presentations for clients in person or via phone, Skype, What’s App

• As a Business Account Manager, I consistently exceeded quarterly goals for new and growth sales of business customers through cellular and IOT solutions. My primary responsibility was generating new sales from a book.
• Identify and develop new opportunities to sell existing customers on data, new lines of service, SaaS, and IoT solutions to increase revenue and gain gross additions.
• Responsible for negotiating with key decision makers of existing accounts with regards to contract renewal.
• Ability to demonstrate of how an investment adds value to the business, and the principals and application of an ROI model
• Identify key account decision makers and serve as primary contact for account maintenance
• Conduct professional presentations, trainings, and negotiate contracts from the C-level down to ensure customer satisfaction

Maine

• Prospected with a targeted focus on new profitable small business customers 21+ lines throughout the state of Maine
• Networked with former business partners and contacts, cold-calling, industry research, social media and technology utilization and solution oriented product knowledge to generate new business using client and prospect.
• Developed strategic solution based plans based on industry trending and customer analysis, which includes preparing executive profiles, and the continuous study of assigned accounts' industry, business challenges and.
• Created customized package of new applications and services to sell IoT and M2M solutions
• Identified sector trends and drivers
• Understood key applications that solved business problems in sector and delivered solutions that met customers' specific needs/requirements

Portland, Maine Area

• Developed and maintained a book of accounts
• Managed targeted and current customer base through effective funnel management
• Received "Top Business Account Executive Award" for my market for 2012
• Awarded "Top Salesperson Award" company wide for first quarter 2012
• Conducted professional group presentations, produced professional proposals, and performed professional sales calls
• Sold in a defined territory to sell wireless communications services to new and existing business customers

• Retain existing business customers and grow revenue through new products and services
• Consistently surpass monthly renewal quota by 100%, 5 time Director’s Club winner
• Analyze business needs on a monthly and quarterly basis and propose new solutions
• Primary point of contact for business customers regarding customer support, billing, and resolutions
• Facilitate onsite trainings, prepare and deliver proposals, in field appointments
• Manage approximately 10,000 corporate liable lines throughout Maine