Jennifer Novicki Email & Phone Number

Portland, Me, Us

Westbrook, Maine, United States

IDEXX is a global manufacturer of diagnostic products and services for the companion animal veterinary, livestock and poultry, water testing, and dairy markets. We serve customers in over 175 countries all over the world and have a global workforce of over 9,000 talented people. The Water Business provides products and testing solutions to measure microbiological parameters in water. IDEXX provides a full line of easy to use, rapid, accurate water tests that ensure safe water quality for over 2.5 billion people around the world every day. •Build and manage relationships with new and existing customers for water testing in corporate owned, privately owned, and city, county and state public health labs•Responsible for developing new business via prospecting, cold calling, and referrals•Negotiate contracts, volume pricing, and annual price increases•Present quarterly business reviews with executive management which includes territory planning, pipeline reviews, and identifying and prioritizing sales objectives•Travel throughout the US for customer visits and trade shows•Responsible for 7-10% annual growth

•Top revenue producer of managed IP hosted voice and data systems, Internet, and Cloud Managed Services for business communications•Consistently exceeded quota since month two in role by selling with value and ROI •Created demand by uncovering business initiatives and pain points and matching them to our solutions•Built relationships to understand the way businesses operate and the priorities that drive decisions from the C-level•Conducted in person and virtual presentations, attended networking events and conferences to promote brand awareness and identify new prospects

Orlando, Florida Area

As a Client Relations Manager, I get the best of both worlds within the staffing industry. I worked with businesses throughout all of Orlando to project their staffing needs, get to know the culture of their organization, and make sure they have the best quality candidate for their open positions. I also was constantly seeking out great talent and recruiting people who would be a perfect fit for the roles - and paired these two together! Hiregy was the best resource for all administrative and clerical roles; HR, Finance, Accounting, Customer Service, and much more. We screened each and every candidate face to face and made sure they not only can perform the job to the highest degree, but also fit in with your company culture and environment. •Developed new business partnerships throughout Greater Orlando area•Actively identified and generated leads through strategic sales and marketing plan•Outbound cold calling targeting employers that are hiring to market internal top talent•Researched decision makers in each department to introduce services and set up meetings to present solutions•Maintained ongoing follow up with prospective clients both in person and via phone•Continuously evaluated businesses to determine which staffing scenario would be suitable for clients overall staffing needs

Orlando, Florida Area

• Developed trusted relationships with key accounts to increase profitability• Negotiated a $400k repair deal in 2018 • Ensured customer satisfaction and problem resolution• Forecasted and tracked key account metrics using CRM • Created individual client portfolios to ensure client satisfaction within each account due to customer preferences• Conducted meetings and presentations for clients in person or via phone, Skype, What’s App• Prospected new accounts via cold calls, Linked In, social media, and customer referrals

As a Business Account Manager, I consistently exceeded quarterly goals for new and growth sales of business customers through cellular and IOT solutions. My primary responsibility was generating new sales from a book of existing customers that I managed through effective funnel management while maintaining appropriate detailed records on all activity. I conducted professional presentations, produced sales proposals, and performed sales calls to medium to large sized businesses and government accounts. Also in my role I assisted customers with daily business operations; including but not limited to writing service agreements, providing continuous education and revenue enhancement to existing and potential customers on products, essentials, vertical services, and pricing plans. I am successful at showing the value and selling new products and services in all aspects of communications.•Identify and develop new opportunities to sell existing customers on data, new lines of service, SaaS, and IoT solutions to increase revenue and gain gross additions. •Responsible for negotiating with key decision makers of existing accounts with regards to contract renewal.•Ability to demonstrate of how an investment adds value to the business, and the principals and application of an ROI model•Identify key account decision makers and serve as primary contact for account maintenance •Conduct professional presentations, trainings, and negotiate contracts from the C-level down to ensure customer satisfaction•Provide accurate sales pipeline updates and forecast and proactively enter and maintain all activity into CRM•Achieved over 100% of quota for 2105 & 2016 for gross adds and revenue

Maine

•Prospected with a targeted focus on new profitable small business customers 21+ lines throughout the state of Maine•Networked with former business partners and contacts, cold-calling, industry research, social media and technology utilization and solution oriented product knowledge to generate new business using client and prospect feedback•Developed strategic solution based plans based on industry trending and customer analysis, which includes preparing executive profiles, and the continuous study of assigned accounts' industry, business challenges and trends•Created customized package of new applications and services to sell IoT and M2M solutions •Identified sector trends and drivers•Understood key applications that solved business problems in sector and delivered solutions that met customers' specific needs/requirements•Conducted professional group presentations, produced professional proposals and performed professional sales calls•Developed new accounts from prospecting (cold calling, referrals, direct mail and networking in the community) that provide a minimum of 21 service lines•Achieved all assigned sales goals for new accounts, new lines, revenue targets, data sales and average revenue per user and churn•Provided accurate and complete reporting on sales forecasts, prospects base, and account information using CRM

Portland, Maine Area

•Developed and maintained a book of accounts•Managed targeted and current customer base through effective funnel management•Received "Top Business Account Executive Award" for my market for 2012•Awarded "Top Salesperson Award" company wide for first quarter 2012 •Conducted professional group presentations, produced professional proposals, and performed professional sales calls•Sold in a defined territory to sell wireless communications services to new and existing business customers•Developed new accounts from prospecting by cold calling, referrals, direct mail and networking in the community•Provided onsite customer care•Achieved all assigned sales goals for new and existing accounts

•Retain existing business customers and grow revenue through new products and services•Consistently surpass monthly renewal quota by 100%, 5 time Director’s Club winner•Analyze business needs on a monthly and quarterly basis and propose new solutions•Primary point of contact for business customers regarding customer support, billing, and resolutions•Facilitate onsite trainings, prepare and deliver proposals, in field appointments•Manage approximately 10,000 corporate liable lines throughout Maine•Participate in tradeshows and industry conventions•Diversity & Inclusion council member