ITOM assessment and target state development for Leading Companies - Led review, assessment and formulation of target state IT operating model by define IT strategy. Provide a high-level governance process around selecting the right sourcing, guardrails, and define outsourcing & location strategy. Provide view on overall governance framework, define IT Portfolio Governance bodies. Define processes based on ITIL methodology and prepare target roadmap highlighting priority initiatives to mitigate the identified gaps.

Coached Agile teams on the Agile processes and continuous improvement on Productivity, Velocity, Quality, provided a platform for improvement all the times.Coached Scrum teams, Scrum Masters and Product Owners on Agile tools, practices, values, principles, estimation techniques, writing user stories, backlog prioritization, breaking epics into user stories.Helped teams in creating DOR, DOD and Acceptance criteria. Ensured that teams are following Agile processes in each sprint at user story level as per the DOD.Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction. Implemented issues tracking in Jira/Rally to effectively track impediments against user stories.Conducted User Story understanding & estimation workshops for Scrum teams including User Story Estimation, Daily Stand up meetings, Planning, Retrospective and Product Backlog grooming meetings.Monitored the effectiveness of Scrum team processes and performance and collaborated with the team on changes and improvements.Assisted as needed to help remove impediments and distractions that interfere with the ability of the team to deliver on the Sprint goal.Worked with Product Owners in developing product roadmaps through active feedback from Customers and implementation experience aligned to business objectives.Supported Scrum teams to resolve conflicts through training, education and influence.Prepared and provided capacity calculator template to Scrum Masters and assisted them on how to plan and run effective meetings and meet the objectives of the meetings.Assisted Scrum Masters in capturing the key Metrics and guided team for continuous improvements.Participated and suggested on gaps in PI (Program Increment) and Sprint planning processes as well as all other Scrum ceremonies and empowered team commitment to PI and Sprint delivery.

Agile Practitioner/Scrum MasterBefore the Sprint confirm that the highest priority stories have been fully groomed and are ready for sprint planningCapture team member capacity for the upcoming sprintFacilitate sprint planning sessions for the teamCapture and track impediments, risks and dependencies until resolution.Acting as a bridge among PO and others to eliminate any kind of barriers and impediments that would prevent the team from achieving the sprint commitmentRan daily stand up call at the beginning of the day to understand the achievements and impediments of the teamFacilitate the sprint demo, and finalize the sprint report based on the demo and product owner acceptanceFacilitate team’s retrospective and update team’s improvement backlog with commitments from the retrospectiveProvide technical and functional support to team members, including conducting trainings and motivational sessions, at times. Ensure that the team is fully functional and productiveEnsure that the team follows their process and pursues continuous innovation in their practices

The project aimed the migration of different pharmacies to the Catamaran RxClaim platform. It established the scope and strategy for migration execution and certification. The project then completed the migration ensuring that all data is properly migrated and tested/certified. Various tools (details below) have been designed during the Migration Execution to simplify the job of the business users.GxCare is a product offering from GalaxE primarily focusing on automating the plan migration from clients to RxClaim. The product is configurable specific to clients for defining data mapping rules and unique client requirements through user friendly GUI. Loader component of the product loads the data into RxClaim. The product covers all plan options.Responsibilities: As Data Analyst, my responsibilities include –• Database Design• Preparing data for the RDBMS• Create physical data base objects• Loading the data into tables• Analyze and visualize the data• Creating and calling Stored procedures• Creation of data migration tool and strategy.• Coding and Unit testing of the new project/enhancement implementation• Build test environments, including data refreshes and loadsAs a Devops Engineer, my responsibilities include -• Deploying Microservices with Kubernetes and manage application on cloudAs an Application Developer, my responsibilities include –• Work directly with the business users to define complete functional requirements in the business & functional requirements document.• Prepare Testing documents – Test plans, Test cases, Test Results.• Unit testing for the modules implemented, fixing Defects, designing reports andapplication support• Designing and developing new applications• Test Verification and Validation• Coordination and support for user acceptance testing• Deployment and support• Participate in client meetings/decision making on feasibility analysis for the projectsfrom technical front which includes timelines/costing/effort

Managed Software development and support processes for one of the largest pharmaceutical services companies in United States and leading prescription benefits manager (PBM) using IBM iSeries AS/400 technologies encompassing Cool2E (SYNON), RPG/400, CL/400, COBOL/400, RPG ILE, Query/400 and SQL/400.